Roseville Toyota - Service Center

The Definition Of Customer Service Steve is fantastic! He went out of his way to keep me updated about the status of my vehicle. Steve even went as far as calling me on his day off. I n Steve is fantastic! He went out of his way to keep me updated about the status of my vehicle. Steve even went as far as calling me on his day off. I never had any worries because I felt like Steve would take care of everything without me having to ask any questions or feel concerned and he did just that. Steve was polite and very thorough as well as detailed about everything that was done to fix my car. This is the type of service that defines what service really is and about. Steve is the perfect example of what it is to be treated like an important person. I think a few more minutes I would of felt like family. Thank you Steve for the wonderful experience of being a customer. More

Regular maintenance Everyone was super friendly and dealt with my service needs fast and efficiently. I would highly recommend this dealership to all my friends and famil Everyone was super friendly and dealt with my service needs fast and efficiently. I would highly recommend this dealership to all my friends and family. More

Fine experience John Pepper did a great job of informing me re recall work. Complementary rental car was provided too. Car was washed and ready as promised John Pepper did a great job of informing me re recall work. Complementary rental car was provided too. Car was washed and ready as promised More

Over Promise Under Deliver I was there for a Oil change weeks ago the service advisor told me it will take atleast 1 hour 30 minutes this is with appointment so i decided to go I was there for a Oil change weeks ago the service advisor told me it will take atleast 1 hour 30 minutes this is with appointment so i decided to go for it, I also requested for a car wash which they forget to do it so I need to tell the valet attendant so he went back and do the car wash so it took me a total of 110 minutes of waiting time. What happen to the quality of service? On my way back home I notice that the engine guard touching all the bumps tha i am passing only to find out they did not put the plastic rivets that is holding it. Again I went back there yesterday to have it fix but they need 1 hour to do it which is don't have that time so I decided to just take the parts and do it myself, I decided not to bring my cars there anymore. More

Superior Service Advisor I am extremely satisfied with Cory, my Service Advisor. He demonstrated a genuine interest in making certain that our vehicle was serviced properly a I am extremely satisfied with Cory, my Service Advisor. He demonstrated a genuine interest in making certain that our vehicle was serviced properly and that I understood what was going to be done and why it was needed. In addition, Cory's attitude was genuinely customer focused and always friendly. He followed through with every commitment that he made to me (including calling me if needed). From this point forward, I will always request Cory when it is time for our next service. I am very much impressed with Cory's commitment to his customers and to Toyota of Roseville. More

Highly recommend Courtney! I appreciate working with Courtney for my Toyota 4Runner service needs. She is always friendly and helpful and keeps me informed of the service statu I appreciate working with Courtney for my Toyota 4Runner service needs. She is always friendly and helpful and keeps me informed of the service status. I look forward to working with her in the future. More

Awesome service friendly and thorough Went in for an oil change their oil service friendly service and will certainly return for more service awesome company. Friendly great Service Compa Went in for an oil change their oil service friendly service and will certainly return for more service awesome company. Friendly great Service Company really knows what they're doing I certainly will return and tell my friends thank you again for Roseville Toyota service. More

Regular maintenance Everyone is nice and helpful. Maintenance is performed in the stated amount of time. If additional work is needed, a service tech will thoroughly expl Everyone is nice and helpful. Maintenance is performed in the stated amount of time. If additional work is needed, a service tech will thoroughly explain the reason. The area is clean and there are a number of things to see and do if we use the waiting area. More

Fast and friendly Service was fast and had friendly employees. I like the price and the waiting room was comfortable. They provide free coffee and refreshments along w Service was fast and had friendly employees. I like the price and the waiting room was comfortable. They provide free coffee and refreshments along with great service. More

Awesome experience Service is excellent across the board and the cafe is top knotch! I think the world of Roseville toyota!!!!! I will return for sure and thank you Service is excellent across the board and the cafe is top knotch! I think the world of Roseville toyota!!!!! I will return for sure and thank you More