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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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May 04, 2018

Great! 15 years, 2 car purchases - wouldn't go anywhere else! Personnel are efficient and friendly. The shopping area is well stocked and fun to browse (som More

by jeanbriscoe371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember names - not just at Toyota but everywhere.
May 04, 2018

Oil change and broken truck tailgate My truck tailgate was fixed and it works perfectly now. What more can I say.. I was happy with the service I received. The end! More

by lguter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Great service Chris Martinez is always ready, willing and able to help us in any way he can. He listens and is never pushy! Thanks so much Chris! More

by MIKE@FLOORINGSTRATEGIES.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Chris Martinez Chris as my service advisor is always a pleasant experience. I always know he will be upfront and honest with me. Been seeing him for years, and pref More

by TMNOLEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Great customer service Every time that I come in for a service I see and recieve professionalism. Kyle at the service desk is very helpful and knowledgeable. Good work guys. More

by JUSTINALANWHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Will never take my vehicle back again Worst service department ever! Will never return. Tech and service advisor both were very unprofessional and did not care about my issues with my vehi More

by herfox3017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul S. Koontz 412
May 05, 2018 -

Roseville Toyota responded

First of all i would like to say thank you for taking the time to send a review, i would have never of known about your experience without these reviews. i am sorry about your visit i am definitely interested on talking with you so i can better understand on your concerns and to ultimately resolve your concern please call me directly Cole Anderson service manager 916-774-4840 I will get to the bottom of it.

May 03, 2018

Horrible I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 More

by MARIEE_RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Wenham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
May 03, 2018

Service engine Did not return car in clean good condition. Scratches on dashboard. Feeling dissapointed with quality of service. I do like hanging out at the service More

by fortuna6688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Hernandez
May 03, 2018

great Chris Martinez service dept. Knowledgeable, honest, professional. Parts, Joe Brazil. Friendly, knowledgeable, professional sales, Jonathan Langk More

by KENT-PARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brazil
May 03, 2018

Excellent Customer Service Advisor very helpful in explanation when I gave systems of problems to Highlander issues. Save me money when I don't need to spend on vehicle. More

by HOWZIT54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Dela Torre
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