Roseville Toyota - Service Center

Maintance service Was good this time but I had told them about brakes making noise at last service and wasn’t told of needing attention. This time was looked at by spec Was good this time but I had told them about brakes making noise at last service and wasn’t told of needing attention. This time was looked at by specialist person instead of just the person who does regular More

New Alternator Service Manager made it easy, not cheap but easy, still think cost for alternator and replacement a little high, but hey... OEM! He deserves kudos for Service Manager made it easy, not cheap but easy, still think cost for alternator and replacement a little high, but hey... OEM! He deserves kudos for making it easy... More

Custer service I get my car serviced there because of great customer service because of Chris and his team members I had before him .! Great job Chris!! I get my car serviced there because of great customer service because of Chris and his team members I had before him .! Great job Chris!! More

Sure Drive I took my Rav 4 in for receiving numerous notifications. I was told to call LoJack who in turn routed me to SureDrive. Too many calls to resolve iss I took my Rav 4 in for receiving numerous notifications. I was told to call LoJack who in turn routed me to SureDrive. Too many calls to resolve issue More

Thanks to Kyle and the service staff at Roseville Toyota . Since buying my 2005 Camray XLE at Roseville i have had my car servised there. Every time i have felt happy and confident that the staff has taken exc Since buying my 2005 Camray XLE at Roseville i have had my car servised there. Every time i have felt happy and confident that the staff has taken excellent care of my car and me. I could have my car serviced much closer to where I live, but why change a good thing!! Thanks Kyle for taking such good care of my car. I'll l be back in October More

Quick Service I was going out of town early the next day, and I unexpectedly needed immediate service. Jose Payton was efficient, knowedgeable, and I left knowing I I was going out of town early the next day, and I unexpectedly needed immediate service. Jose Payton was efficient, knowedgeable, and I left knowing I would be safe on the highways. Thank you. More

VERY disapointed in Roseville Toyota I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with th I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with the car, paid $ 2,495.00 Dollars for this contract.. At this point the camera no longer works so I brought the car in for service. Now I am told that the camera is an" After Market product" and NOT covered under my service contract. I did buy the car with a camera installed and expect that Toyota supports what they sell me. Whatever I told the service consultant Kyle Schumacher.... the answer was always the same: An "After Market product" is not covered by your service contract. I requested to talk to the service manager and was told by Kyle Schumacher that he is not available and he would give me the same answer. Up to this point the only service that was done was oil changes and tire rotation..... the first time I do have a "real" service problem I am being told that it is not covered.... VERY VERY disappointed in Roseville Toyota. If they want my future business in sales/service.... they have to try much harder. More

Service for our 2007 Highlander Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became Jon was very courteous and professional. He answered all of our questions completely and respectfully. He telephoned updated information as it became available. He called us when the vehicle was ready for pick up. More

Service Center is excellent! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! Chris Martinez is the only reason why we choose to have all our Toyota's serviced here...he's always honest, accommodating, friendly and professional! More

Always friendly, comprehensive service Generally very happy with service. Management on weekends needs work, shuttle unavailable for hours on end, not staffed well. Inappropriate fodder bet Generally very happy with service. Management on weekends needs work, shuttle unavailable for hours on end, not staffed well. Inappropriate fodder between employees loitering in coffee cafe, so much so my 17 year old daughter commented on it wondering where are their bosses! I have previously needed to return after a service because of a burning smell that was a result of maladjusted belts at servicing. Can’t find names of people I’ve worked with on your list More