Roseville Toyota - Service Center

Best service Sean is really great. Pulling previous service history , analyzing and list what is important for my vechile.I am satisfied with the service this tim Sean is really great. Pulling previous service history , analyzing and list what is important for my vechile.I am satisfied with the service this time. More

Great experience as always. Never disappoint. I always happy with my experience here at Toyota dealership in Riseville. Cory always cares about your needs and he takes care of them in most quick a I always happy with my experience here at Toyota dealership in Riseville. Cory always cares about your needs and he takes care of them in most quick and professional manner. he always cares for his customers to be fully satisfy before they leave and pays attention to every detail. I feel very safe and never doubt that my car will have best service when I come here. Cory is also builds the trust and relationship with the customers where you only want to come back to this location. Everyone is great at this location and always want to help. I’m very happy customer. Thank you very much Toyota dealership! More

Routine car maintenance Friendly, professional, and courteous service from all staff from the moment I arrived through the return of my vehicle, including the cleaning and th Friendly, professional, and courteous service from all staff from the moment I arrived through the return of my vehicle, including the cleaning and the beverage counter staff. Nice and neatly kept waiting areas, clean restroom, and free coffee was appreciated. More

Great service Adam and Michael North are terrific! I have the utmost confidence in them. I needed assistance coordinating a seat belt issue after work petformed b Adam and Michael North are terrific! I have the utmost confidence in them. I needed assistance coordinating a seat belt issue after work petformed by a bod shop and they were very helpful in communicating the needed service and parts to the other shop. I am very grateful for their assistance. More

Amazing! Connor kept me informed throughout the day of the progress being done to my vehicle. He was very knowledgeable and professional. I will definitely bri Connor kept me informed throughout the day of the progress being done to my vehicle. He was very knowledgeable and professional. I will definitely bring my vehicle back More

Phenomenal I can not thank Derek Adams for his honest & phenomenal customer service. He was understanding, patient & extremely helpful to my situation when I did I can not thank Derek Adams for his honest & phenomenal customer service. He was understanding, patient & extremely helpful to my situation when I did a walk in visit. He helped calm me down, do to me being very upset about my car. He let me know it was in error of the dealership from my last visit. After that he immediately moved to my next issue. He got my car fixed & back to me w/ in 24 hrs. I am so grateful to have him as my service rep. More

knowledge of service advisors service advisor should have more knowledge of safety and recall alerts from Toyota Corp. service advisor did not have information on safety alert of d service advisor should have more knowledge of safety and recall alerts from Toyota Corp. service advisor did not have information on safety alert of drive rotor of .Tacoma prerunner. More

Regular Scheduled Maintenance The staff is always welcoming, knowledgeable and helpful. They are willing to answer any questions. The regular warranty service included a recall I The staff is always welcoming, knowledgeable and helpful. They are willing to answer any questions. The regular warranty service included a recall I wasn't aware of. Lacey brought it to my attention, so I was able to kill 2 birds with one visit. Also, my cell phone needed to be hooked back up to my car. Lacey was willing and able to do this for me quickly. I also appreciate the car wash. Thank you for everything . More

Techs don't want to fix my car I would have only given 1 star if it wasn't for Paul Koontz always trying to make things right. I've had issues ever since a warrantied repair was com I would have only given 1 star if it wasn't for Paul Koontz always trying to make things right. I've had issues ever since a warrantied repair was completed and I feel like the master tech doesn't want to own up to his mistake. Furthermore, the last time I brought the car in for an oil change the tech forgot to tighten the drain plug which led to a mess and could have caused a lot more damage. I could go to Jiffy Lube for much cheaper if I was looking for that kind of service... Wouldn't ever expect that from a dealer. More

Better than average A comfortable atmosphere, my car was ready early. The cafe was nice, the food and coffee were quite good. This facility was plenty roomy, so not what A comfortable atmosphere, my car was ready early. The cafe was nice, the food and coffee were quite good. This facility was plenty roomy, so not what you expect to have to deal with while waiting for your vehicle to be serviced. More