2,159 Reviews of Roseville Toyota - Service Center
ON POINT!!!!! ADAM IS A GREAT SERVICE ADVISOR. VERY ATTENTIVE AND ALWAYS KEEPS YOU UPDATED. I WAS A NON-APPOINTMENT WALK-IN CUSTOMER AND ADAM TREATED ME THE SAME A ADAM IS A GREAT SERVICE ADVISOR. VERY ATTENTIVE AND ALWAYS KEEPS YOU UPDATED. I WAS A NON-APPOINTMENT WALK-IN CUSTOMER AND ADAM TREATED ME THE SAME AS IF I HAD AN APPOINTMENT. I LOVE THE VALET SERVICE TOO!! QUICK TO BRING MY CARS AROUND. More
Thank you for your time Got in quickly and out even faster, great services available while you wait. Had no trouble scheduling online and getting my car’s service taken care Got in quickly and out even faster, great services available while you wait. Had no trouble scheduling online and getting my car’s service taken care of. More
Great service As usual my experience was excellent, Shane Oneill is knowledgeable, friendly and professional. My vehicle was serviced as requested, delivered when p As usual my experience was excellent, Shane Oneill is knowledgeable, friendly and professional. My vehicle was serviced as requested, delivered when promised and all service was explained to me. More
It was good I took my car in for a regular service. It was just short of 60k. They found a leaky gasket. If I'd taken it in after 60k it wouldn't have been covere I took my car in for a regular service. It was just short of 60k. They found a leaky gasket. If I'd taken it in after 60k it wouldn't have been covered, but it was under warranty. They kept the car an extra day, so I got a free loaner, which was very helpful. That's the end of the warranty, so I'm hoping it is reliable, long term. So, points for doing the right thing, here. Thanks! More
Outstanding Service I have been going to Roseville Toyota for many years and have never been disappointed. Employees, service, environment, comfort, all over the top! Tha I have been going to Roseville Toyota for many years and have never been disappointed. Employees, service, environment, comfort, all over the top! Thank You! More
Great customer service Toyota takes care of you. There is always someone to personally take care of you and answer any questions you may have. While waiting, there's a com Toyota takes care of you. There is always someone to personally take care of you and answer any questions you may have. While waiting, there's a comfortable lounge area and cafe. Coffee is great and a complimentary cup of coffee is offered. More
New Tires Adam did a great job of informing me of the service to be provided and delivered the vehicle at the promised time. I look forward to working with Ada Adam did a great job of informing me of the service to be provided and delivered the vehicle at the promised time. I look forward to working with Adam again. More
Service Dept Shane O’Neill is a very knowledgeable, helpful and pleasant Service Consultant. I will request Shane in the future if I have a choice in Consultants. Shane O’Neill is a very knowledgeable, helpful and pleasant Service Consultant. I will request Shane in the future if I have a choice in Consultants. More
Oil leak repair Fast, friendly service every time. Want to especially acknowledge Adam KUCHAREK - he is always so through in explaining, his follow-up is impeccable Fast, friendly service every time. Want to especially acknowledge Adam KUCHAREK - he is always so through in explaining, his follow-up is impeccable and I can say he always goes above & beyond to make sure me & my car are taken care of. Some of the best customer service I’ve experienced which you really can’t find these days - he’s excellent st his job. Special nod to the manager in the rental car area - the young guys checking in & out have a lot to learn about eye contact, speaking with respect towards customers as they are not as friendly or helpful but the manager saved the day. He literally ran to get the rental car & when I returned the car I personally thank him & he then mentioned he was getting over pneumonia so for him to be working let alone running & extending such great service should be acknowledged. Overall greT experience More
The best experience I have ever had. I went in for simple maintenance and received so much more. I purchased my vehicle from another dealer and Derek was able to things done for my vehicl I went in for simple maintenance and received so much more. I purchased my vehicle from another dealer and Derek was able to things done for my vehicle that should have been done by another dealership. He went above and beyond to take care of me. Derek has changed my opinion of Roseville Toyota. I had an awful experience when I went to purchase a vehicle from Roseville Toyota, which is why I purchased my vehicle elsewhere. However Derek has been a real gem and a very valuable asset to your company. More