Roseville Toyota - Service Center

Second opinion. I needed a second opinion on a botched repair job. I met with Jon Pepper. He had the mechanic actually test drive my vehicle with me so the mechanic w I needed a second opinion on a botched repair job. I met with Jon Pepper. He had the mechanic actually test drive my vehicle with me so the mechanic would have a clear understanding if the problem. That proved to be very helpful and comforting to me considering all I had been through. I especially liked how when they spoke about Toyota they both used the word ‘WE’ when they were speaking about Toyota engines from the 90’s. They really take ownership of the Toyota name and exemplified that by the excellent service I received. They found the problem on first look, not the fourth, like previous shop. More

Pleasant experience Our Service Advisor is always very thorough and keeps me in the loop the entire time our vehicle is in for servicing. I really appreciate that! Our Service Advisor is always very thorough and keeps me in the loop the entire time our vehicle is in for servicing. I really appreciate that! More

They are honest and efficient Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car back quickly. More reasons to buy a Toyota if the service team is friendly, helpful and not sketchy. Maybe I've had bad experiences at other places but this one is great. More

Excellent service, results driven, great customer service. I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on tim I've been a customer there for years, and can say I'm treated like family. Every one I have dealt with takes good care of my car, and delivers on time, or early. Last service, I met Kyle, and he took care of everything for me. Michael is great too, and also customer orientated. Cole and I have known each other since the beginning. Even when they deliver the bad news of how much your parts and labor will be, they explain it well, and helps you justify the cost. Always have had great service! More

Great service appointment Kyle did a great job. I brought my car in for new break pads. He explained everything to me and told me exactly what was going to be done to my car. M Kyle did a great job. I brought my car in for new break pads. He explained everything to me and told me exactly what was going to be done to my car. My Car was done and ready at the time I was promised. More

Happens every time!! Roseville Toyota and its employees rank Number 1. Everytime i go in I am treated like their favorite customer!! Can’t say that about any other busin Roseville Toyota and its employees rank Number 1. Everytime i go in I am treated like their favorite customer!! Can’t say that about any other business’s that I frequent - friendly and efficient!!! More

Normal Maintenance Came in for a normal maintenance and the technician uncovered a leaking cam shaft cover. Something common with the Tundra and Sequoia models and the Came in for a normal maintenance and the technician uncovered a leaking cam shaft cover. Something common with the Tundra and Sequoia models and the 5.7 liter engine. Good time to uncover the issue - At the 70th month of a 72 month extended warranty. More

power steering leak, under carriage, wheel well Paul suggested cutting or tying off the under carriage instead of replacing it. The money I saved repairing the under carriage I was able to go ahead Paul suggested cutting or tying off the under carriage instead of replacing it. The money I saved repairing the under carriage I was able to go ahead and repair the power steering leak which I didn't think I would be able to afford both repairs at one time. When I came in I was only getting a quote on repair of power steering. The repair man didn't clip off any of the wheel well area that was flapping. So that was a little disappointing. I had to do it myself and it still flaps around when I drive. More