2,158 Reviews of Roseville Toyota - Service Center
Very friendly and accommodating Steve was very friendly and informative. Made it a very pleasant experience. I will be back for sure. He let me know what was going on and kept me Steve was very friendly and informative. Made it a very pleasant experience. I will be back for sure. He let me know what was going on and kept me updated. I did not know they had a car service that could take me home for the time my car was going to be worked on so that was a very pleasant surprise. More
Awsome I will only deal with Michael North to service my need for my Toyotas. He is friendly professional and goes over and above. Michael spoke to me about I will only deal with Michael North to service my need for my Toyotas. He is friendly professional and goes over and above. Michael spoke to me about a service plan last year. I didn't buy it then when came in for my service this time he didn't bring it up I did. He was so through that I decided to go with the plan for my future service needs. Even though the work I was having g done was free. Thank you More
Always very professional & fair plus quality service. The service has always been friendly, professional, fair & of good quality. We have been having our Prius serviced here for about five years. Additi The service has always been friendly, professional, fair & of good quality. We have been having our Prius serviced here for about five years. Additionally my wife loves the free popcorn. More
Head unit replacement Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hop Kyle S was my tech and was amazing. His follow through on warranty approval, his status updates, his overall customer service was impeccable and I hope he is our service advisor each time in our future. More
Wonderful experience Great service and great people I would highly recommend this dealership. Everyone that I have interacted with was wonderful . I would be happy to come Great service and great people I would highly recommend this dealership. Everyone that I have interacted with was wonderful . I would be happy to come back to the service department with any car issue I have and know it will be fixed! More
Came in for an oil change. Courtney was very friendly and through. She made spending money on the maintainance of your vehicle not so bad after all. Thank you for your attention Courtney was very friendly and through. She made spending money on the maintainance of your vehicle not so bad after all. Thank you for your attention and care. More
Bad customer service Once again, I had to wait too long for an oil change. This time, it took more than three hours, and I have no way of knowing that the oil Change even Once again, I had to wait too long for an oil change. This time, it took more than three hours, and I have no way of knowing that the oil Change even happened. Like last time, I was asked if I wanted my car washed. Like last time, I said yes; and like last time, it did not happen! Why bother asking? The young kids need more adult supervision. The only positive thing was the young man who did the paperwork. He was very nice and professional. More
awesome place for service The service advisers here are communicative and helpful and facilities are very clean and a lovely atmosphere. Going here makes what would normally be The service advisers here are communicative and helpful and facilities are very clean and a lovely atmosphere. Going here makes what would normally be a pain in the butt to deal with a pleasant experience. i bought my car here as well and they always take care of it and give a free carwas as well as free coffee in the lobby while i wait. More
Doesn’t get better than boring Easy to make online appointment with my regular service manager for 7am. Manager found a discount coupon which reduced regular maintenance cost $10. Easy to make online appointment with my regular service manager for 7am. Manager found a discount coupon which reduced regular maintenance cost $10. I was out by 8:30. Inspection resulted in two recommendations for larger repair items (125,000 on vehicle). I’ll wait for one of the periodic discount coupons and schedule this work then. It doesn’t get better than boring. More
Service Friendly, quick, and up to the point communication by Cory. He provided me with information and let me decide what needs to be done. Keep up the good Friendly, quick, and up to the point communication by Cory. He provided me with information and let me decide what needs to be done. Keep up the good work Cory! More