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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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November 06, 2024

My car was bought there in 2013. They answer all questions you bring to them. More

by rlmediati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Roseville Toyota responded

Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Toyota. Best Regards, Michael Ortiz Service Manager

November 03, 2024

Always had great service. I have a concern about my warranty. have paperwork that shows I bought a 7 year warranty but my advisor says I only have a 5 year warranty and it expi More

by kwkinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omid
Nov 05, 2024 -

Roseville Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Michael Ortiz Service Manager

Nov 06, 2024 -

kwkinz responded

Who do I see at dealership to discuss warranty?

October 31, 2024

Our Service Advisor Mr. Samuel Vega has been and was again outstanding during our last service. Mr. Vega is always knowledgeable and professional. Please thank Mr. Vega for More

by FMGERVACIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vega
Oct 31, 2024 -

Roseville Toyota responded

We're delighted to hear that Samuel provided outstanding service during your visit at Roseville Toyota! We'll be sure to pass along your appreciation and kind words. Thank you for choosing us!

October 22, 2024

Good service. Glad we got free Peet’s coffee while waiting for my car. nice More

by jenny
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Young
Oct 22, 2024 -

Roseville Toyota responded

Jenny, Thanks for sharing about your experience with Roseville Toyota. Tre and our team appreciate your business and hope to see you again soon! Best Regards, Michael Ortiz Service Manager

October 18, 2024

Kyle was great! He was helpful and respectful.Very patient and answered all my questions. More

by mshamiya49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Roseville Toyota responded

We are pleased to hear that Kyle was great to work with during your recent visit. Let us know if we can help with anything in the future. Take care!

October 05, 2024

As always, great service from Steve. Steve explains everything and values your time. Two thumbs up! More

by Pogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Roseville Toyota responded

We are grateful for your positive feedback about Roseville Toyota. Thanks so much, Pogi!

September 27, 2024

My car was scheduled for a safety recall resolution. The entire experience was pleasant, the Service Department seems like an efficient operation, and everyone I dealt with was friendly and welcoming. More

by Pretty Penny Prius
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 28, 2024 -

Roseville Toyota responded

Thank you for choosing Roseville Toyota. Your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Best Regards, Michael Ortiz Service Manager

September 21, 2024

Great service, thank you. My car was ready when promised and things were explained well. More

by hollyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Roseville Toyota responded

Holly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Michael Ortiz Service Manager

September 12, 2024

Dealership staff were friendly and courteous. Samuel, service advisor, was friendly and quick to get my car in for service. Service was completed in a reasonable amount of time. Will definitel More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel from service
Sep 12, 2024 -

Roseville Toyota responded

Peter, we're delighted to hear that Samuel and the Roseville Toyota team provided you with friendly and efficient service. We look forward to seeing you again for your next scheduled visit!

August 23, 2024

Overall, the people are nice, friendly and helpful. One thing that was of concern was that the map lights were never turned off after the inspection and became hot. Thankfully, I noticed them later in More

by alcp-8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Aug 26, 2024 -

Roseville Toyota responded

Thanks for your review! We apologize about the map lights and appreciate you bringing it to our attention. We'll pass along your feedback to our team, and we look forward to serving you in the future. Best Regards, Michael Ortiz Service Manager