Roseville Toyota - Service Center

It tok over 4 month to get our owners manual. We got great Service center kept brushing us off on things that needed to be done from the time we bought the car. From the girl on the phone telling me if the tin Service center kept brushing us off on things that needed to be done from the time we bought the car. From the girl on the phone telling me if the tiny bit of glue showing was to be removed ur bumpervwould fall off...say what Untill. Mr. ORiz stepped in. Still laughing over that one and it makes a great story to tell...hahahaha More

Tire mainanence I went into Toyota because my tire had been leaking air a lot and Chris helped me with ease. Ended up replacing my tire and it couldn’t have gone any I went into Toyota because my tire had been leaking air a lot and Chris helped me with ease. Ended up replacing my tire and it couldn’t have gone any better. Thanks Chris! More

All stars Went in early morning to service vehicle with no appointment. Test drive a few vehicles while i was there. I got in and out within reasonable time f Went in early morning to service vehicle with no appointment. Test drive a few vehicles while i was there. I got in and out within reasonable time frames. Everyone was friendly and informative. Thank you for your support and have a nice day. More

One hour for a tire rotation. Did not wash car. Overall dissatisfied every time. I canceled the extended warranty after 20k miles on carmy. And sjkipped the warranty with the new rav 4. Honda servic Overall dissatisfied every time. I canceled the extended warranty after 20k miles on carmy. And sjkipped the warranty with the new rav 4. Honda service department was so good. Perhaps toyta owners have not discovered the differencd. There must be some place for Toyota's. And I am going to look for it. No car wash. Guy who drove it too me could not tell. Vehicle has 5 k miles and has not been washed since purchase. If you can imagine the dirt on it... pretty blind.... just like their service. More

Respectful, Courteous and Efficient Funny things happen with cars. Paul Koontz listened, considered possibilities and had the car thoroughly checked. No findings but my concerns are a Funny things happen with cars. Paul Koontz listened, considered possibilities and had the car thoroughly checked. No findings but my concerns are allayed. Thanks, Paul! More

My Great experience at Toyota Paul Koontz Service Department. He is always very helpful in guiding me on what does need to be done. He is very knowledgeable. He always suggests th Paul Koontz Service Department. He is always very helpful in guiding me on what does need to be done. He is very knowledgeable. He always suggests the best time to get service. Never tries to sell me something my car doesn’t need. I wouldn’t go to any other. In fact I have driven from Lincoln and found it was his day off. So, I asked when he would be back at work and then arrived on that appointed day. More

Courtney is AWESOME!!! I will always bring my truck to Roseville Toyota and only work with Courtney. She is the best and her attention and attitude is always fantastic. Th I will always bring my truck to Roseville Toyota and only work with Courtney. She is the best and her attention and attitude is always fantastic. Thank you Court!!! More

Great experience Your service department is professional, friendly and efficient and that is why I keep bringing my vehicle back to you. Thank you for making this pr Your service department is professional, friendly and efficient and that is why I keep bringing my vehicle back to you. Thank you for making this process so easy. More

Great customer service from all employees yesterday The employees were very considerate and attentive. I am irritated that I brought my van in a few months ago because my son got my van out of park with The employees were very considerate and attentive. I am irritated that I brought my van in a few months ago because my son got my van out of park with no keys in the ignition!! At that time, Toyota wouldn't cover anything. Fast forward to a week ago, I get a recall notice for the very same thing I tried to get them to fix before!! So I don't know that I can recommend Toyota brand based on the higher ups refusing to cover a huge safety problem that I brought to their attention before it happened to be recalled. The employees were great, but they need to change their policy. Also I wish that when I had made the appointment, they would have told me it was going to take 6 hours. Even though that was an unpleasant surprise, the employees were very helpful in helping me make arrangements for the day. The shuttle service was a lifesaver. More