2,158 Reviews of Roseville Toyota - Service Center
Handling a Big Repair Steve worked well with us. A few lights came in the dash. It tintned out to be a big bill. Stebe told us how to break it up and what needed to be do Steve worked well with us. A few lights came in the dash. It tintned out to be a big bill. Stebe told us how to break it up and what needed to be done right away and what we had a little time left. And he gave us a discount too. More
Always solid service Always a good experience brining my truck to Adam for service. It's nice he knows the history of my truck because it makes service so much smoother. Always a good experience brining my truck to Adam for service. It's nice he knows the history of my truck because it makes service so much smoother. More
Very good service and helpful people. The service and helpful people explained everything thoroughly to me. Even recommended further service that might be needed. I was very pleased with The service and helpful people explained everything thoroughly to me. Even recommended further service that might be needed. I was very pleased with the service on my car and the great employees were so nice and friendly More
Great and timely service Service advisor Michael North was great. Service experience was great. One small thing , 2-3 service folks asked that if you want your car washed and Service advisor Michael North was great. Service experience was great. One small thing , 2-3 service folks asked that if you want your car washed and I said yes but still the car wasn’t washed :). More
Oil change Sean was helpful and efficient. I will use him again when I need assistance. This service department has always been helpful and not overly pushy. Sean was helpful and efficient. I will use him again when I need assistance. This service department has always been helpful and not overly pushy. More
Great service I’ve always had great service at Roseville Toyota and my last visit was no exception. Everyone there is friendly and honest. If you don’t need it, the I’ve always had great service at Roseville Toyota and my last visit was no exception. Everyone there is friendly and honest. If you don’t need it, they don’t try to sell it to you. They are upfront will the cost, and provide updates in a timely manner if you do need further work done. If you don’t, you get a call as soon as your car is ready and the checkout process is very quick. They care anout More
Quick service I came in to have the battery checked and replaced. The staff was awesome from the girl who checked me in to the guy who checked me out. Very professi I came in to have the battery checked and replaced. The staff was awesome from the girl who checked me in to the guy who checked me out. Very professional and caring people. More
Satisfaction review for car service My visits are always plasant and productive. This one was no different. Mr. Koontz privided a full explanation of the oil test they were doing on my c My visits are always plasant and productive. This one was no different. Mr. Koontz privided a full explanation of the oil test they were doing on my car and a future need to possibly replace the axle. I appreciated his time and explanation. He represents your business well. More
Satisfactory Review Service Adviser was friendly and pleasant, but did not say much on technical aspect of my car. Would like to know more on the yellow ratings checked Service Adviser was friendly and pleasant, but did not say much on technical aspect of my car. Would like to know more on the yellow ratings checked in the multi-point inspection. More
Roseville Toyota Better but still not Good I always have my 2012 Toyota Tundra Serviced here and have had problems every time. From tire pressure sensors going off, stripped lug nuts and lockin I always have my 2012 Toyota Tundra Serviced here and have had problems every time. From tire pressure sensors going off, stripped lug nuts and locking lug key(3x), to them breaking my oil filter Houseing during a oil change service and not fixing it right the first or second time and leaking oil all over my driveway and the undercarriage so I had to go back 4 times to get it fixed and cleaned and clean my driveway. This time they signed off on the three things I asked to be done and didn’t do 1 of them. Chris was very apologetic and helped me out and got it all done the next week. They do fix all their mistakes it would just be nice not to always have them make one though. I go here because 1) It is the closest Toyota dealer to me so I can be dropped off by there shuttle at home and 2) Because I have the 75k mile service plan and 125k mile platinum warranty. Without those I would choose a different service center. Sorry even though Chris helped me this time overall I always have a bad experience here. More