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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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January 24, 2018

10,000 mile service Service took less than 2 hours. Mike called as soon the vehicle was ready and explained everything about the service that I requested. Excellecent Cus More

by HOWZIT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jaquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2018

Fast efficient service with kind knowledgeable employees. We have had all of our Toyota’s serviced at Roseville Toyota. We’ve had a Tacoma, Tundra and Prius and can’t say enough about the service we’ve recent More

by WOJINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koontz, Hamman in setvice, Cole Anderson, Joe Brazil
January 23, 2018

Excellent Service Excellent service and excellent customer service!! This was my first major service and everyone was friendly and professional. Mike was an awesome adv More

by brown.lavonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gaddy
January 23, 2018

Helpful You have a very helpful total team! They fixed my problem and provided great support. Your appointment hours on Sundays are really convenient Thank More

by KD
Recommend Dealer
Yes
Employees Worked With
Michael North
January 23, 2018

Excellent Service Conor has been always friendly and very helpful. Excels service and knows what his doing. I was about to change branch when Tony left but good thing C More

by JBSMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Egan
January 23, 2018

Maintenance service Chris was very helpful and knowledgeable about my service and needs. I would recommend Roseville Toyota 100 out of 100. Awesome customer service. I wi More

by RUGNECLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2018

Derek A is so helpful! I’ve been taking my Camry to Roseville Toyota for about 2 years now and Derek (in the service dept), is always there to help. He’s friendly, knowledge More

by YEWANDE09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Adams
January 23, 2018

Factory service. Great service in a timely manner. Also went the extra mile to sync my phone and car. All arranged by Adam k., Service advisor. Excellent! More

by JUDYANDPETEMARCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kucharek
January 23, 2018

shame shame Suspicious that I was first told 2-3 day repair, at least 16 hours of labor and $2500 until I mentioned I had an extended warranty then it became a 1 More

by STINGHER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service employee not listed and I'd like to be ANONYMOUS
Jan 23, 2018 -

Roseville Toyota responded

I would like to speak to you about your experience here at Roseville Toyota. I apologize for any inconvenience and misunderstanding and would like to get more details regarding your experience. It is important so we can address any issues that we may have with our employees. Please contact me at your convenience. Cole Anderson Service Manager 916-774-4847 colea@rosevilletoyota.com

Jan 31, 2018 -

STINGHER2 responded

I sent you an email Cole on January 25th, almost a week ago, you never responded. Clearly you're not interested in my experience at Roseville Toyota or providing exception customer service to everyone.

Jan 31, 2018 -

Roseville Toyota responded

I apologize for no response, however, it seems that something must have happened as I did not see your email? I went back and looked again at everything I received on the 25th and could not find it? Would you be able to either resend it or better yet, give me a call at either my desk or personal cell phone. I would very much like to talk to you regarding this. Cole Anderson colea@rosevilletoyota.com 916-774-4847 Desk 916-257-4658 Cell

January 23, 2018

Connor was excellent Connor was knowledgeable, helpful and courteous. He was professional and a great asset to your dealership. It is no wonder that you'd dealership is do More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor egan
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