2,158 Reviews of Roseville Toyota - Service Center
awesome as always Steve was wonderful, explained everything so there would be no surprises. Everything was done quickly and at a great price. Thank you for taking goo Steve was wonderful, explained everything so there would be no surprises. Everything was done quickly and at a great price. Thank you for taking good care of my prius More
Oil change Excellent service and a very nice waiting area. Dealership is clean and tidy. Staff is helpful and friendly. I used to go to the other Toyota dealersh Excellent service and a very nice waiting area. Dealership is clean and tidy. Staff is helpful and friendly. I used to go to the other Toyota dealership in town and this dealership is definitely nicer. More
Great service advisor. SA Cory took the time to explain what is covered vs what is not on my 60k interval. He actually took the initiative and pulled up my prepaid service i SA Cory took the time to explain what is covered vs what is not on my 60k interval. He actually took the initiative and pulled up my prepaid service items in the computer and worked to use that coverage to help minimize my out of pocket expense. He also called to update me on progress and when the vehicle is ready to go. Over and above customer service! More
Great experience Cory in the parts/service dept is very knowledgeable and provided great customer service. I was also in and out quickly when dropping off and picking Cory in the parts/service dept is very knowledgeable and provided great customer service. I was also in and out quickly when dropping off and picking up my vehicle. Thanks! More
Service advisors are not very friendly or empathetic Service advisors have no empathy Make it seem like you’re inconveniencing them for bringing in a 2018 for a recall & then ics malfunction. My 2018 Toy Service advisors have no empathy Make it seem like you’re inconveniencing them for bringing in a 2018 for a recall & then ics malfunction. My 2018 Toyota Camry xse has had two recalls on it. Five days after I brought it in for the second recall I was accelerating on to the freeway when it started vibrating and a warning blinked on the screen ICS malfunction and then proceeded to lose power only allowing me to push on the gas pedal and coast off the freeway while cars are honking probably wondering why a brand new car is not running. once I’m taken to the service advisors both times within five days, Shane first and Connor the second time, they both made it seem like they hate their job. I realy don’t understand how people like this continue to work a job they seem to hate. Customer service from them is a big zero stars. Shuttle drivers are the only ones that have great customer service and should get paid more than service advisor. More
Service People at the toyota dealership were so nice and they helped woth everything and answered all the questions I had they were quick and did things real People at the toyota dealership were so nice and they helped woth everything and answered all the questions I had they were quick and did things really fast More
Regular maintenance I've always had a pleasant experience with getting my regular maintenance done on my 2017 Camry. I have never had a problem with my car after being se I've always had a pleasant experience with getting my regular maintenance done on my 2017 Camry. I have never had a problem with my car after being serviced and it is cleaned and never left a Mess by the technician which I do appreciate and my car is always washed I get it back. From the time I check in with service until the time I leave I am very satisfied with the service that I received. More
Part recall Fast, friendly service. Someone greeted us and pointed us in the right directions. When we returned our car was brought up in a timely manner. Fast, friendly service. Someone greeted us and pointed us in the right directions. When we returned our car was brought up in a timely manner. More
Major repair made easy My car required a large repair (transmission) to be done and the folks at Roseville Toyota made what could have been a nightmare repair a very painles My car required a large repair (transmission) to be done and the folks at Roseville Toyota made what could have been a nightmare repair a very painless experience and even had a rental car immediately for my use. Super grateful to Steve for making things so easy for me. More
Fast and efficient Satisfied with quality, cleanliness and courtesy of all. My car was serviced in a timely manner, which I greatly appreciated because I was waiting fo Satisfied with quality, cleanliness and courtesy of all. My car was serviced in a timely manner, which I greatly appreciated because I was waiting for it to be done. More