Roseville Toyota - Service Center

Customer oriented My service advisor, Mr. Shane O’Neill, always looks out for my interest. I took my vehicle in to check my recently purchased set of tires because I fo My service advisor, Mr. Shane O’Neill, always looks out for my interest. I took my vehicle in to check my recently purchased set of tires because I found a tire weight in the driveway. He rebalanced all my tires to make sure they were at their top performance without charge. More

Offers Sunday service times I like that the service center is open 7 days a week. Very timely on the wait times.Always friendly,very knowledgeable people that work there. I like that the service center is open 7 days a week. Very timely on the wait times.Always friendly,very knowledgeable people that work there. More

Recall Service Done on time and everyone was friendly and helpful. This was a recall service so no charge. Free car wash was nice. Will come back. Done on time and everyone was friendly and helpful. This was a recall service so no charge. Free car wash was nice. Will come back. More

Shane is THE BEST In a world of constant let downs, movie ticket convenience fees and leaky burritos, Shane O’Neill is the one thing in my life that is always perfect. In a world of constant let downs, movie ticket convenience fees and leaky burritos, Shane O’Neill is the one thing in my life that is always perfect. Even when I’ve ended up in the service drive because things have gone less than ideally, Shane finds a way to make it ok and on top of that, make me seem like the most important person at the dealership. The only way it could be better is if the service was free and he gave me candy when I left. Five stars all day long. Thanks Shane! More

Always quick, thorough and very accommodating. Thanks to you all as always, A++! Everything happened quicker than expected and received my car back looking way better than I had left it. Excellent Thanks to you all as always, A++! Everything happened quicker than expected and received my car back looking way better than I had left it. Excellent service. More

Excellent customer service- Provided rental car in case the recall work took longer then expected. Also did not try to up-sale additional services and even suggested possibility Provided rental car in case the recall work took longer then expected. Also did not try to up-sale additional services and even suggested possibility to wait until next service More

Always first class service I’ve used Roseville Toyota as my exclusive warranty service provider for the last six years with both of my Toyotas. They are punctual, respectful, h I’ve used Roseville Toyota as my exclusive warranty service provider for the last six years with both of my Toyotas. They are punctual, respectful, helpful, friendly, and overall very easy to deal with. I feel comfortable recommending the service department to all my friends. More

Great service Thank you very much for the excellent job. I am satisfied with the work performed on my car. It is driving well and I would recommend this location to Thank you very much for the excellent job. I am satisfied with the work performed on my car. It is driving well and I would recommend this location to others. More

Recall Update Had to take my car in for a recall software update. I arrived for my appt on time and they clearly explained everything to me. The wait area was nice Had to take my car in for a recall software update. I arrived for my appt on time and they clearly explained everything to me. The wait area was nice and the cafe was perfect. A friend joined me during my wait and one of the sales associates bought us coffee. No questions asked and he didn’t try and sell us on anything. More

Easy access, friendly advisor and professional service. Called first and told to get the walk-in service for the oil change before five o’clock. Drove there and immediately got in. Advisor is very friendly Called first and told to get the walk-in service for the oil change before five o’clock. Drove there and immediately got in. Advisor is very friendly and professional. The auto was done within one hour. I was called by the advisor when the work is done. Professional service and highly recommended More