Roseville Toyota - Service Center

Amazed My 1st time with your service department for my new car. I was so impressed and thrilled I chose to purchase my vehicle from this dealership. My 1st time with your service department for my new car. I was so impressed and thrilled I chose to purchase my vehicle from this dealership. More

10K Svc Paul and Chris are both awesome. They are quick to find answers to any questions they might not know the answer for. Easy to work with and really valu Paul and Chris are both awesome. They are quick to find answers to any questions they might not know the answer for. Easy to work with and really valuble employees to your company. More

Sunnary I had to wait a little long but everything was done well. My service manager Paul Koontz is very good and understanding I like his customer service. I had to wait a little long but everything was done well. My service manager Paul Koontz is very good and understanding I like his customer service. More

Great service Derek at Roseville Toyota was very friendly and helpful when I brought my car in for service for scheduled maintenance. Service was done quickly and w Derek at Roseville Toyota was very friendly and helpful when I brought my car in for service for scheduled maintenance. Service was done quickly and well. More

Great customer service I like that they give u a 15 minute window if your running late. Also, representatives are always very courteous. I only get service there. I like that they give u a 15 minute window if your running late. Also, representatives are always very courteous. I only get service there. More

Service Center We had routine maintenance performed on our Toyota Sienna. All employees that I had interaction with were friendly and helpful. The service was provid We had routine maintenance performed on our Toyota Sienna. All employees that I had interaction with were friendly and helpful. The service was provided in a timely manner and I was on my way sooner then expected. More

Jim was great Brought Tacoma in for 20k .was promised in an hour and a half. Do to shop problems the car was not even in shop after 1.5 hrs. Jim called the shop and Brought Tacoma in for 20k .was promised in an hour and a half. Do to shop problems the car was not even in shop after 1.5 hrs. Jim called the shop and was told they would have done in half hour. 30 minutes later was not started ! Jim made appointment for me on following Monday as I had a recall part that would be in then. I was in and out in 30 minutes !! Bottom line is, Jim followed up on the process. Shift happens! Jim made it better. More

Overall great Great service, staff was very respectful to me, but Jim was rude to the assistant. I would rather be treated poorly than see the less senior employees Great service, staff was very respectful to me, but Jim was rude to the assistant. I would rather be treated poorly than see the less senior employees yelled at "YOU! HEY! HEY!" Jim didn't even know the younger employees name. I prefer to wait longer for repairs than dehumanize employees for the sake of speed. More

Very good I have always been happy with your service on Time and follow up good over all very good service car was delivered on time and but not washed I have always been happy with your service on Time and follow up good over all very good service car was delivered on time and but not washed More

Venza Roseville Toyota was efficient when it came to taking care of my service. Derrick Adams was attentive, hard working, and communicated well. My only co Roseville Toyota was efficient when it came to taking care of my service. Derrick Adams was attentive, hard working, and communicated well. My only concern that i cannot prove is the shop while changing my oil said I had a very small transmission leak, and so derrick arranged for me to bring in my car a week later, and fix it even though it was just 400 miles over the warranty. Very nice. I also needed new tires , which they offered. I said I'd think about it and talk with my husband. The next week when I brought my car in, the first question derrick ask me was "did you need us to put on the tires?" I stated no we took care of that elsewhere. I left my car, 1.5 hours later he called me and said there's no leak . Coincidence? Not sure. He did offer to wave my oil change, but I declined and wanted to pay for the service. i can't prove that they tricked me. More