Roseville Toyota - Service Center

Service Manager rude to my wife! The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up at her and without saying anything he decided to make phone calls. She had to go to the on duty dealership manager to ask for help. He was unwilling to take any time to help and merely sent out the closest sales closer to deal with it. This guy didn’t even know the name of the service manager. Steve was good about keeping me informed about my truck and when I picked it up. Some basic customer service training is needed as well as learning the names of the people you work with. More

Helpful and above and beyond They really go above and beyond here and are very friendly! They also reached out to me about my recall and performed it with no charge. :) They really go above and beyond here and are very friendly! They also reached out to me about my recall and performed it with no charge. :) More

Excellent service every visit! I bought my car here new five years ago. Roseville Toyota is the only place I trust to fix my baby right the first time! Worry free service for me. I bought my car here new five years ago. Roseville Toyota is the only place I trust to fix my baby right the first time! Worry free service for me. More

Flawless! Thank you! This was my first service experience and it was quick and flawless! Took less time than expected. Great coffe / barista area. My white moch Thank you! This was my first service experience and it was quick and flawless! Took less time than expected. Great coffe / barista area. My white mocha was tasty. More

Service I had a $500 oil change. That’s because Michael North and the service team takes good care of my car and I and does their best to make sure my car is I had a $500 oil change. That’s because Michael North and the service team takes good care of my car and I and does their best to make sure my car is cared for and maintained to the best that I can afford and approve them to do More

Service review Check in lady was very helpful. Work was done on time. Job well done. Everything was done in an organized way and we were made to feel comfortable w Check in lady was very helpful. Work was done on time. Job well done. Everything was done in an organized way and we were made to feel comfortable with the process More

Car Service I am happy with the service at this dealership, my concerns are taken seriously and the people here are really nice. Conor Egan was the service co I am happy with the service at this dealership, my concerns are taken seriously and the people here are really nice. Conor Egan was the service consultant, I have worked with him previously and would recommend him to anyone I know, he has always been professional and courteous. Noah was the mechanic working on my car, he was friendly and took his job seriously. He fixed the issue that we were having with our car. Would recommend him to anyone I know. More

Nice dealership All good. Everything one needs for a Toyota vehicle. Service parts. Great people all around. Alex Lindsay outstanding. Joe in parr’s department excell All good. Everything one needs for a Toyota vehicle. Service parts. Great people all around. Alex Lindsay outstanding. Joe in parr’s department excellent and attentive to every need More

Replaced brakes I was Satisfied but disappointed that they weren’t covered under my warranty that I paid A lot of money to have for these little things. So far my wa I was Satisfied but disappointed that they weren’t covered under my warranty that I paid A lot of money to have for these little things. So far my warranty doesn’t include repair windshield, brakes. More

Excellent Service I took my car to get serviced. I was greeted by friendly staff. My service advisor Derrick was professional and very knowledgeable. He called and prov I took my car to get serviced. I was greeted by friendly staff. My service advisor Derrick was professional and very knowledgeable. He called and provided updates. I’m very pleased with the service that I received. More