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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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August 09, 2023

Communication was good but you need to work on scheduling in at 1:00 out at 4:00 to long for oil change More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel vega
Aug 11, 2023 -

Roseville Toyota responded

Hello Cam. While we are glad you are satisfied with the level of communication you received, we regret to read about your disappointment with the longer-than-anticipated oil change wait times. If you have any additional concerns that you’d like for me to address, please reach out at my contact information below. I hope to hear from you soon. Mike Ortiz Service Manager mikeo@rosevilletoyota.com

July 27, 2023

Great service, very polite, explained everything in detail. Finished when promised. Payment processed very quickly More

by martin5971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Koontz
Jul 28, 2023 -

Roseville Toyota responded

Thank you so much for your 5-star review! We are thrilled to know you received excellent service from our team. We look forward to serving you again one day down the road.

July 18, 2023

Everything went smoothly and Maintenance Service was done On Time. Logan was Friendly and Professional considering he is fairly new in his job. More

by JOSH_SLEEKZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Tapp
Jul 19, 2023 -

Roseville Toyota responded

Thank you for sharing you had a great experience getting your car serviced at Roseville Toyota! Logan and our staff are happy we could provide a friendly, professional environment when you trust us with servicing your vehicle. We hope to see you again, Josh!

Jul 20, 2023 -

JOSH_SLEEKZ responded

Keep up the good work and good management. Lastly, keep your 'Service Rate' competitive..!!

June 24, 2023

My service visit was fast and efficient once I was checked into the service system. You have a lovely space to sit and wait. Omid was polite and friendly. More

by Ymcdonald49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omid
Jun 26, 2023 -

Roseville Toyota responded

Thank you for your honest, positive feedback! We are delighted to hear your recent experience with Omid and our team was great. We look forward to serving you again.

June 14, 2023

Gabriel Mayhew provided great customer service. My oil change was done in a timely manner. Overall great service! More

by dorathielisondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Mayhew
Jun 15, 2023 -

Roseville Toyota responded

We are glad to hear Gabriel and our team helped you get back on the road in a timely manner. Thank you for your 5-star review. We look forward to serving you again.

June 13, 2023

Having to wait three hours for a recall fix I found the dealership to be comfortable and the employees to be very friendly making the wait fly by. More

by lbordon700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sarwari
Jun 14, 2023 -

Roseville Toyota responded

Hi there, Our team truly appreciates your patience. Thank you for coming to see us for service at Roseville Toyota. We look forward to serving you again down the road.

June 10, 2023

Kyle was truly a number 10! I really like the cafe while waiting. Very quick and attentive service. More

by chuckkilbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Roseville Toyota responded

Chuck, It was our pleasure to have provided you with excellent service. We're glad to know you were in great hands with Kyle! We look forward to serving you again at Roseville Toyota.

May 31, 2023

Michael W is a pleasure. He is courteous, professional and attentive to every detail. I give him a 10+. He listened to me regarding what services I wanted and after those s More

by Wray30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Webster
Jun 01, 2023 -

Roseville Toyota responded

Hi there, We truly appreciate your wonderful feedback. It's wonderful to know Michael W. provided excellent service to you recently. We look forward to serving you again down the road.

May 30, 2023

Kristy was professional, cordial and very attentive. She was personable and informative. It was a pleasure to work with her. More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
May 31, 2023 -

Roseville Toyota responded

Hi Jacqueline, It is wonderful to hear Kristy provided excellent, attentive service during your recent visit. Thank you for your positive feedback! We will see you again next time at Roseville Toyota.

May 26, 2023

I would certainly rate my experience today as a 10 of 10 rating. I know costs of some auto services could be less expensive at other auto repair shops, but I continue to come to Roseville Toyota, where I More

by Red Hanibal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor Eagan, Service Dept.
May 26, 2023 -

Roseville Toyota responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon here at Roseville Toyota!

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