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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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December 23, 2022

This used to be our dealership of choice. Since they’ve changed ownership, we’ll no longer utilize their services. Our last service experience was disappointing beyond words. We paid for serv More

by Red Baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Lumsford
Dec 28, 2022 -

Roseville Toyota responded

Hi Red Baron, Thank you for not only bringing this to my attention but for your loyalty throughout the years. We understand your frustration and would like to discuss your experience personally, please contact me directly at your convenience as I would like to further discuss your experience in hopes of gaining your trust back in our company. Best, Cole Anderson 916-527-6211 Service Director

December 15, 2022

Toyota kept me informed about any unexpected problems they noticed during the Multipoint Inspection. Especially, if it was a safety issue. More

by TonyFV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Roseville Toyota responded

Keeping you up to date on your vehicle's service is a top priority for us at Roseville Toyota. Thank you for the 5-star review, Tony, and we hope to see you again down the road!

November 28, 2022

Peyton does a superb job. As well as the technicians who solved my problem and then did their usual fine job of servicing my Prius! More

by Cwp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton
Nov 29, 2022 -

Roseville Toyota responded

We appreciate the awesome review! The team is always happy to diagnose and resolve your vehicle's issues in a timely manner. Thanks for choosing Roseville Toyota!

November 24, 2022

A pleasure to work with Conor Egan. Professional, knowledgeable and does what he says he will do. Best service advisor I have ever worked with. More

by DAYLIGHTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor, Egan
Nov 28, 2022 -

Roseville Toyota responded

Conor will be thrilled to hear that! Thanks for the wonderful review and we can't wait to see you again at Roseville Toyota!

November 13, 2022

I have always had Conner as my service advisor. He always lays out service needs and issues that may need immediate attention and those that can be scheduled for a later date. Very friendly and I a More

by ldsustaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Nov 14, 2022 -

Roseville Toyota responded

We're so happy to hear Conner goes above and beyond to make sure you know what service your vehicle needs. Thank you for the wonderful review and please feel free to reach out if you need anything else. Safe travels from Roseville Toyota!

November 03, 2022

Very nice, knowable, great, and professional. I would tell my friends, and family about your services and cars thanks again. More

by milesdale688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Fabela
Nov 03, 2022 -

Roseville Toyota responded

We appreciate the kind words! It was our pleasure to make your experience with us knowledgeable and professional. We hope to see you again at Roseville Toyota down the road!

November 02, 2022

Had a great experience with Cory Lunsford at Roseville Toyota servicing my 2019 Prius. In and out in the time I was quoted and the waiting area was comfortable and the free coffee was great! More

by gregoliva85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
Nov 02, 2022 -

Roseville Toyota responded

We're thrilled to hear about your great experience with Cory! It's our top priority to make sure you are comfortable and your service is done in a timely manner. Until next time, safe travels from Roseville Toyota!

November 02, 2022

Service from the service team is always excellent. The cost estimate is always accurate and the time estimate is reasonable as well More

by jeffdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer
Nov 03, 2022 -

Roseville Toyota responded

Thanks for the awesome review, Jeff. We're thrilled to hear your service was excellent and timely. See you next time at Roseville Toyota!

November 02, 2022

Usually very good. Technician was very slow today. Waited for my truck but it shouldn’t have taken 2 1/4 hrs to rotate tires and check fluids and safety devices. More

by Norgardfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lipman
Nov 04, 2022 -

Roseville Toyota responded

Hello, we truly appreciate your feedback. I apologize for the wait time, as we strive to complete every service in a timely manner. If you’d like to discuss your visit further, I’d be happy to speak with you at the number below, thanks. Cole Anderson 916-527-6211 Service Director

November 02, 2022

Gabriel was my contact. He was extremely professional and thorough with providing all the necessary information to me! He also provided detailed updates. He personally check More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel at the service desk and Jeff in the tire department. I would give them both five stars!
Nov 03, 2022 -

Roseville Toyota responded

Thanks for the shoutouts and the amazing review, Angie! Communication and professionalism are important to us here at Roseville Toyota. Let us know if you need anything else!

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