2,159 Reviews of Roseville Toyota - Service Center
Excellent service Can't say enough about how great I was treated by both Derick and Chris! I came in to see about why my tire had a slow leak. It was looked at and expl Can't say enough about how great I was treated by both Derick and Chris! I came in to see about why my tire had a slow leak. It was looked at and explained the tire was still under warranty and would be replaced. More
Adam was a great service manager!! Adam listened to my concerns aside from the oil change and addressed them . I felt very confident my truck was in good working order for my road trip Adam listened to my concerns aside from the oil change and addressed them . I felt very confident my truck was in good working order for my road trip. More
Service Rep Not Friendly When I dropped off the car the rep was unprofessional and made me uncomfortable. He was flippant, rude and cocky. I was dropping off car for an older When I dropped off the car the rep was unprofessional and made me uncomfortable. He was flippant, rude and cocky. I was dropping off car for an older lady for a parts recall fix:( and was given a fluorescent sign saying NO CAR WASH. When he asked how I was, I said I wasn’t happy that (because of a small dent) her car wouldn’t be run through a car wash? He then accused me of blaming him for the dent? How he came to that conclusion I gave no idea but who needs attitude? I just smiled, finished paperwork and left. Total personality adjustment when I picked up the car. But would not return. More
Top Notch Service I have been using Roseville Toyota Service department for over 2 years now. They are always courteous & quick with the service of my cards. Most of th I have been using Roseville Toyota Service department for over 2 years now. They are always courteous & quick with the service of my cards. Most of the time the car is ready sooner than their estimatiEd time. I get a comprehensive report of what was done each time. I have never felt pressured to purchase anything. They explain what their recommendations are and let me decide what I want done. I enjoy taking my car in for service. More
Excellent Best service and Cory makes the process of servicing my car easy. Great Job Roseville service center. I will be bringing my car back many times Best service and Cory makes the process of servicing my car easy. Great Job Roseville service center. I will be bringing my car back many times More
Best service ever It was a great pleasure to work with Jon Pepper. He is very professional and knowledgeable. He went extra mile to find the best solution to my car iss It was a great pleasure to work with Jon Pepper. He is very professional and knowledgeable. He went extra mile to find the best solution to my car issues. Outstanding service and exceptional experience??😃?? More
Staff were very friendly and professional. I have been coming to this place for years and have never had any issues regarding my experience. They always kept me informed on the progress of my t I have been coming to this place for years and have never had any issues regarding my experience. They always kept me informed on the progress of my truck. Thanks!! More
Great experience with a group of professionals Service Staff has been very professional so far. Among all two staff are highly professional and meet the customer needs in the most professional and Service Staff has been very professional so far. Among all two staff are highly professional and meet the customer needs in the most professional and friendly way. Ms. Austin and Mr. Alex in service department. My high esteem and thank you goes to the hiring managers for possessing such a great managerial skills to distinguish potential staff like the two lady and gentalmen I mentioned above. More
Service for 55000miles Very thorough! Jon Pepper explained the service very well. Total front brakes were done and back pads replaced. Very well done and in good time. The Very thorough! Jon Pepper explained the service very well. Total front brakes were done and back pads replaced. Very well done and in good time. The shuttle was very nice! Shopping at the Galleria a treat as we are not from Roseville. Always a comfortable experience at Toyota Roseville. More
convenient and quick Steve was very professional. He was able to get the job done within 3 hours (we dropped the car off on a sunday for a monday morning appointment and w Steve was very professional. He was able to get the job done within 3 hours (we dropped the car off on a sunday for a monday morning appointment and was able to pick up the car on our lunch break the next day). More