Roseville Toyota - Service Center

60k service of my hybrid vehicle was perfect. My service manager, Steve, made me feel like I was his only customer that day. But everyone that I interfaced with from vehicle drop off to pickup was My service manager, Steve, made me feel like I was his only customer that day. But everyone that I interfaced with from vehicle drop off to pickup was perfect. I own two Toyota hybrids and wouldn't consider having them serviced anywhere else. More

Thank you Took my vehicle to a different toyota service center for the 120k check up.. Came back in worse condition then dropped off. Took my truck to Roseville Took my vehicle to a different toyota service center for the 120k check up.. Came back in worse condition then dropped off. Took my truck to Roseville Toyota. Made a vastly different recommendation fir repair work. Decided to go through with it but they had to order the parts. Got my truck back before the agreed to repairs and was already in better shape than when it was turned in. Repair work completed later that week. Vehicle easily made 2,000 mile journey towing a loaded 12x6 trailer. Thank you. More

great, quick service Service was just what I expected - great! The person I was assigned to was busy with another customer, so Paul offered to help me. He was very helpful Service was just what I expected - great! The person I was assigned to was busy with another customer, so Paul offered to help me. He was very helpful. More

FANTASTIC VEHICLE AND CUSTOMER ATTENTIVENESS! WE FIND THIS DEALERSHIP AND STAFF SERVICE TO BE ABOVE ANY WE'VE PATRONIZED IN THE MORE THAN 35 YEARS WE'VE BEEN OWNING AND DRIVING TOYOTA VEHICLES, W WE FIND THIS DEALERSHIP AND STAFF SERVICE TO BE ABOVE ANY WE'VE PATRONIZED IN THE MORE THAN 35 YEARS WE'VE BEEN OWNING AND DRIVING TOYOTA VEHICLES, WE AND OUR 3 VEHICLES, RECEIVE EXCELLENT MAINTENANCE AND CUSTOMER SERVICE YEAR AFTER YEAR WITH THE ONLY CHANGE BEING, "IT GETS BETTER WITH EACH YEAR".OUR 2002 SIDE STEP TOYOTA AND MY 2014 AVALON TOURING, [WHOSE PURCHASE IS DUE TO OUR TRUST IN CHRIS], WERE SERVICED WITHIN THE YEAR, AND RUNS AS GREAT AS THE DAY WE PURCHASED THEM, THANKS TO THE SUPERB MAINTENANCE THEY BOTH RECEIVE EACH YEAR FROM CHRIS AND HIS TEAM,WHO ARE FULLY RESPONSIBLE FOR OUR REPEATED BUSINESS THESE PAST 18 YEARS WE'VE BEEN PATRONIZING ROSEVILLE TOYOTA. CHRIS IS ALSO DIRECTLY RESPONSIBLE FOR THE 2014 PURCHASE OF MY AVALON! More

Efficient and on time for 5,000 mile maintenance. Zab was very helpful and answered my questions regarding the inspection. He was courteous and professional. The waiting areas were comfortable and the Zab was very helpful and answered my questions regarding the inspection. He was courteous and professional. The waiting areas were comfortable and the free beverage was appreciated. More

Oil Change and Front Brake Replacement The service mechanic manager Mike Ortiz went above and beyond by locating a $199 coupon for brake replacement. I was able to take care of it right the The service mechanic manager Mike Ortiz went above and beyond by locating a $199 coupon for brake replacement. I was able to take care of it right then and there. Paul was very helpful and explained the process throughly, More

Service What a great dealership as far as size. Service was quick and easy. Connor did a great job. I just didnt like the 20’car sales men and women i had to What a great dealership as far as size. Service was quick and easy. Connor did a great job. I just didnt like the 20’car sales men and women i had to drive past to get to the center. More

Did everything on the list quickly and completely. The service rep was very pleasant and helpful. I appreciated her professional yet friendly demeanor. I was very pleased with the entire experience. I The service rep was very pleasant and helpful. I appreciated her professional yet friendly demeanor. I was very pleased with the entire experience. I think 23 words are sufficient to express my feeling about the service department. More

Check in girl bad.. service advisor josh awsome.. manager fr Your service checking girl was awful and rude and kept touching and rubbing my new car.. making multiple trips around and around.. when question she s Your service checking girl was awful and rude and kept touching and rubbing my new car.. making multiple trips around and around.. when question she stated she needed to due a through inspection which I understand the car was less than 3 weeks old.. but on her fourth time around I got out of the car and question why she was literally rubbing back and forth on multi spots on my car and she stated as she was running back and forth right in front of me said see if it's dirt or damage.. started to make a 4th trip around and I said that a enough. Then she was rude and had an attitude.. the rental Camry that I received was the filtiest thing .. dust all over the car smelled of lime week old fast foor.. black rubber marks on fender wells dirty bugg laden windsheild.. .. I voiced my frustration to the service manager that sits next to the rental car desk .. service advisor josh was great I voiced my concerns to him and he had me talk to the manger. I love roseville toyota I have bought every car their over the last 10 yrs.. Never had a problem with service or sales until now.. but josh and the manger have been made aware of my complaints.. we have 3 toyotas now.. we're there so much people remember us and have built a repoir with a few employees More

They were honest and thorough I’ve gone here for years, and asked for Jim Stockman as my service advisor each time. He is great, treats me like I know what I’m talking about. Some I’ve gone here for years, and asked for Jim Stockman as my service advisor each time. He is great, treats me like I know what I’m talking about. Some mechanics don’t give me that level of respect, maybe because they think women don’t know about cars. This service department does not try to do unnecessary work, either. I really value their service and the fact that I can count on them to help me protect my investment. More