Roseville Toyota - Service Center

Service John Pepper is great to work with. He is kind, friendly, and helpful. I will continue to request working with him when we bring our cars in for servi John Pepper is great to work with. He is kind, friendly, and helpful. I will continue to request working with him when we bring our cars in for service. More

Courteous, efficient, prompt. Arranged my appointment on the computer and had no problem getting the time and date I wanted. Greeted at the service area by a very friendly, courte Arranged my appointment on the computer and had no problem getting the time and date I wanted. Greeted at the service area by a very friendly, courteous employee and quickly met with the service employee who arranged to have the necessary work done on our vehicle and offered to have the car washed after the service was performed.. Within two hours received a call that our work was done and we could pick up the car. I was very pleased with Roseville Toyota and will definitely return for any future work I need done. More

Very good service I had my 2013 Toyota Highlander serviced on 9/19. Michael North was very thorough walking me through the process. I am very happy with the service. I had my 2013 Toyota Highlander serviced on 9/19. Michael North was very thorough walking me through the process. I am very happy with the service. More

Transmission diagnosis and repair Without warning and after 1200+ miles of driving from Montana, our transmission went out in our 2016 Highlander. After having the vehicle towed to th Without warning and after 1200+ miles of driving from Montana, our transmission went out in our 2016 Highlander. After having the vehicle towed to the dealership, we were greeted by Chris Martinez, Service Consultant, who took the matter in hand and arranged for a loaner through Toyota RentaCar. Throughout the next several days, Chris kept me informed about each stage of the diagnosis of the problem - ultimately leading to the unexpected replacement of the transmission; and a thorough road test since, as Chris put it “You folks are a long way from home.” We have now made it home to Kalispell, Montana, and the car ran beautifully on the 1200 mile return trip. Just like our contacts at Kalispell Toyota, we experienced terrific customer service, and couldn’t be more pleased at how a difficult situation for us was made as manageable as possible with the professionalism we have grown to expect with Toyota. More

Amazing, quick, and they exceeded my expectations Kyle identified problems my vehical was having and scheduled a future appointment to fix it. He had my vehical in and out before my Uber was ready to Kyle identified problems my vehical was having and scheduled a future appointment to fix it. He had my vehical in and out before my Uber was ready to pick me up. By far the best customer service I have ever encountered. More

My service advisor. Jim the service advisor was very knowledgeable, polite . astute. I intend to have home as my service advisor for this car and the future Toyota’s I bu Jim the service advisor was very knowledgeable, polite . astute. I intend to have home as my service advisor for this car and the future Toyota’s I buy at John L Sullivan More

Problems taken care of as usual. My service advisor Cory went above and beyond and gave me exceptional customer service. Thanks to Cory overseeing the progress on the repairs to my ca My service advisor Cory went above and beyond and gave me exceptional customer service. Thanks to Cory overseeing the progress on the repairs to my car, my car that I originally bought at Roseville Toyota now runs great! David Meagher More

Good service. :) Cory was helpful and responsive. I would recommend Cory as a service representative to anyone looking. He was able to secure a loaner/rental on shi Cory was helpful and responsive. I would recommend Cory as a service representative to anyone looking. He was able to secure a loaner/rental on shirt notice. More

Oil change Scheduled an appointment to get an oil change. Everyone was helpful. I received a beverage while I waited and enjoyed the football game. Especially fo Scheduled an appointment to get an oil change. Everyone was helpful. I received a beverage while I waited and enjoyed the football game. Especially for a Sunday! More

One year service. Service center setup the appointment. I was early to the appointment but accepted my service request. The associate gave me call on completion of ser Service center setup the appointment. I was early to the appointment but accepted my service request. The associate gave me call on completion of service. More