Roseville Toyota - Service Center

Basic Service All around helpful and customer oriented service staff. We always have a positive experience with Toyota in the last 10 years. We love our Prius. We e All around helpful and customer oriented service staff. We always have a positive experience with Toyota in the last 10 years. We love our Prius. We especially like the dependability (quality) of our Prius. More

It was good other than the car wash I was promised I was offered a car wash but upon pick up of my vehicle it was not washed . Although it said it was washed on my paperwork when I picked it up I tol I was offered a car wash but upon pick up of my vehicle it was not washed . Although it said it was washed on my paperwork when I picked it up I told the portor that my truck is dirty . Advised me that because my truck had been lifted it doesn’t fit in the car wash . I should have never been offered a car wash if that is the case . More

Great people and service service was fast and friendly. I was updated regularly and very happy with the outcome. Highly recommend! The environment is relaxed and clean! You service was fast and friendly. I was updated regularly and very happy with the outcome. Highly recommend! The environment is relaxed and clean! You can have lunch or do a little shopping while you wait. What a bonus😀 More

2nd time in for same problem After my passenger door wasn’t fixed properly the first time, I called and made an appointment to again have it fixed. The customer service person sch After my passenger door wasn’t fixed properly the first time, I called and made an appointment to again have it fixed. The customer service person scheduling my appointment was having extreme difficulties getting me scheduled and I spent over 20 minutes on the phone booking an appointment. When I drove up the day of my appointment it didn’t show that I was scheduled at all, which was frustrating. Thank goodness they were still able to see me, but the whole process was somewhat unorganized. When my service tech told me the car was ready, I went to the valet to pick it up and was told it would be another 15 minutes because the car was being sent to be washed. When my car showed up t was apparent that the washing was rushed, and I re ran it through another car wash on my way home to get rid of the streaks. Overall, a small issue with my door ended up being a much bigger hassle than it needed to be. More

Lack of caring My tires weren't at the pressure, I had asked for. My driving screen was changed and had features turned off. Had to go back to change back the screen My tires weren't at the pressure, I had asked for. My driving screen was changed and had features turned off. Had to go back to change back the screen. The tires i took care of myself. More

Are discount coupons okay? There seemed to be too much scrutiny on the fact I was using a discount coupon, even being asked if it was theirs! The service attendant should have k There seemed to be too much scrutiny on the fact I was using a discount coupon, even being asked if it was theirs! The service attendant should have known. More

Efficient Adam is a wonderful caring man who was concern and very helpful in repairing my vehicle.He was personable. On my next visit I will make sure I will Adam is a wonderful caring man who was concern and very helpful in repairing my vehicle.He was personable. On my next visit I will make sure I will schedule with Adam. More

Great service Adam in service is great. He has good customer service and kept me informed. Would recommend him to anyone. The service area was great and everyone wa Adam in service is great. He has good customer service and kept me informed. Would recommend him to anyone. The service area was great and everyone was very helpful. More

Review of Service Always very helpful and professional. Would never consider on taking my Toyota anywhere else! Thanks for a great job. You guys are all the very best! Always very helpful and professional. Would never consider on taking my Toyota anywhere else! Thanks for a great job. You guys are all the very best! More

Came in for an oil change, had the nicest ginger team! Made the 25 minute drive to be able to walk in without an appointment and was very pleased with the service! Derek even helped me figure out how to at Made the 25 minute drive to be able to walk in without an appointment and was very pleased with the service! Derek even helped me figure out how to attach the cargo cover in the back! Thanks again team! See ya in 5k miles! More