2,158 Reviews of Roseville Toyota - Service Center
Great customer service Came to Toyota to get my oil changed, they have great customer service, the workers are all friendly & free car wash. Derek was really nice . Would de Came to Toyota to get my oil changed, they have great customer service, the workers are all friendly & free car wash. Derek was really nice . Would defiantly come back. More
Well Done. Overall it was a good experience. The staff is friendly and knowledgeable. Took my 2017 Tundra in for regular maintenance. A minor miscommunication wi Overall it was a good experience. The staff is friendly and knowledgeable. Took my 2017 Tundra in for regular maintenance. A minor miscommunication with my service rep and the mechanics caused an hour delay when I was told it would be ready in 20 minutes. Not a huge deal as I was not in a hurry but still should not have happened. Mistakes happen and I was still satisfied with the service. More
Service Everyone was so nice and they completed service just under the time promised and I was on my way with a free car wash! The waiting room was pleasant s Everyone was so nice and they completed service just under the time promised and I was on my way with a free car wash! The waiting room was pleasant so I could get some work done, too. More
150,000 mile service plus As with previous service appointments, the current service was outstanding. Our service advisor explained everything in a timely professional manne As with previous service appointments, the current service was outstanding. Our service advisor explained everything in a timely professional manner and the work was performed in the same manner. More
Routine maintenance and inspections This was the first time in my life that I had to replace tires that weren't worn or road damaged. Routine inspection during routine maintenance indic This was the first time in my life that I had to replace tires that weren't worn or road damaged. Routine inspection during routine maintenance indicated tires were old and "checking". The rubber just ages due to exposure to the environment. Yes, old tires can fail, but not on my Tacoma. Not now. More
100K Service I was able to take care of my 100K mile service without much problem. A nail was found in a tire which wasn't a planned item for the maintenance. The I was able to take care of my 100K mile service without much problem. A nail was found in a tire which wasn't a planned item for the maintenance. The tire was replaced and when I told me wife, she was happy to know it was taken care of. More
The service just continues to get worse! I have never been treated so rudely or disrespectfully as I was and by the manager, Cole Anderson, of all people. Apparently all he cares about is mo I have never been treated so rudely or disrespectfully as I was and by the manager, Cole Anderson, of all people. Apparently all he cares about is money. He made that very clear. Apparently, after you purchase a car and “extras” the dealership no longer wants to help. And, apparently the customer service manager, Jessica, thinks she can talk to me however she wants and be completely rude because she is married to a man high up in the company. I do not know how they keep customers if this is how they are treated by management. I can take my service and buy my next car somewhere else. More
I trust Roseville Toyota to do this right. I've dealt with several other car dealerships to do work on my vehicles and always feel like i'm having to do unnecessary repairs where the slightest I've dealt with several other car dealerships to do work on my vehicles and always feel like i'm having to do unnecessary repairs where the slightest ware means emergency mandatory change yet schedule the work to be done 2 weeks down the road. I like how Roseville Toyota gives me a red, yellow or green light on needed repairs. I can then better determine needed repairs. Also, all service done there has shown up on a carfax so when selling the vehicle the buyer can rest assured the vehicle was cared for. More
Great service Using this Toyota site for several years. quality service with each visit. They are friendly, good with helping at a moment's notice, site is always Using this Toyota site for several years. quality service with each visit. They are friendly, good with helping at a moment's notice, site is always very clean...good coffee shop area. More
Great I was very happy with my experience. Came here for tire balance because the light came on and they told me that i had an open recall and fixed it for I was very happy with my experience. Came here for tire balance because the light came on and they told me that i had an open recall and fixed it for me More