Rossi Chevrolet GMC

I took my 2003 Chevy Impala to Rossi's Chevrolet on the advice of Matthew Montes (GM Customer Service Rep.) after another dealer could not complete the repair. The vehicle theft deterrent system was not wo advice of Matthew Montes (GM Customer Service Rep.) after another dealer could not complete the repair. The vehicle theft deterrent system was not working properly. Numerous failed attempts to reprogram the body control module were made. I watched as Rossi's knowledgeable technician did a very thorough job. He finally detected a blown fuse caused the problems. The service advisor Ronald Hanson was great to deal with as I demonstrated much frustration. I would highly recommend the Service Department at Rossi's Chevrolet Buick GMC to others. The price was fair and the work was done promptly. More

Only dealt with their service department. On first site, very nice, pull into protected garage, but then the trouble starts. VERY SLOW!!! OK waiting room, but if I have make my appointment 2 weeks in adva very nice, pull into protected garage, but then the trouble starts. VERY SLOW!!! OK waiting room, but if I have make my appointment 2 weeks in advance, please take my car at it's scheduled time. Only 3 oil changes here (had very good coupons) and average wait is 2 hours. Unless I find some great coupons again, I'm shopping around for new dealer. More