Rouen Chrysler Dodge Jeep

I gave a rating of 5 for everything because they were very friendly. Jason took the time to work with me to figure out if the Saturn L200 was the right fit for me. He also included his boss, Rob, on the very friendly. Jason took the time to work with me to figure out if the Saturn L200 was the right fit for me. He also included his boss, Rob, on the deal and he made me an offer I could not turn down. A full tank and a lower price is always alright in my book! More

Very nice people to talk and work with there. Great dealership with a awesome waiting room. I went there expecting not to get what I wanted for my trade and they proved me wrong. Prices were great and dealership with a awesome waiting room. I went there expecting not to get what I wanted for my trade and they proved me wrong. Prices were great and made a deal! I will recommend this dealership to friends and family. More

Very pleased and satisfied with salesman Robert, and I love my new car! This is the second time I purchased a new car from Rouen! love my new car! This is the second time I purchased a new car from Rouen! More

I went to the dealership because I received letter stating that their was a high demand for chrysler 200 if i was interested in trading mine in. I was orginally looking @ the new Jeep but i have alway stating that their was a high demand for chrysler 200 if i was interested in trading mine in. I was orginally looking @ the new Jeep but i have always wanted a Dodge Charger w/ Hemi. As me and Scott were talking about the Jeep I was telling him how much I liked the Chargers but i didnt want one if it didn't have the Hemi. Never thought I would leave there with a brand new ORANGE CHARGER WITH THE HEMI!!!! Thank you SCOTT More

Horrible trade in value. Pushy staff, went in for trade in value, they wanted to put me in a car that evening. I said no, I am waiting on a check and will do the deal then. They insisted that I make the de in value, they wanted to put me in a car that evening. I said no, I am waiting on a check and will do the deal then. They insisted that I make the deal NOW. LONG wait times Asked not to pull credit was dealing with own bank, they did anyway and yanked from a ton of banks that hurt your credit They MADE me write a check day of deal, before I had funds. MADE me date it the day of deal, but promised to put hold on it until I had the funds from the check I was expecting. Guess what they cashed it immediately, I am now on day 3 of trying to get them to resolve. I have called NUMEROUS times and still no solution. They tried to tell me that they did not have the funds, my bank says other wise. WILL NEVER DO BUSINESS WITH THEM AGAIN. If I could I would take the car back! More

Thomas and the entire sales team tried to be very deceptive. Agreeing on a sales price and payment. Then finding a different lender and jacking up the price so the payment stayed the same. It was a t deceptive. Agreeing on a sales price and payment. Then finding a different lender and jacking up the price so the payment stayed the same. It was a team effort to try to confuse the buyer and hide every past dome instead of being open and honest about the transaction. This grouP is not trustworthy and not ethical in any way. AVOID! More