Round Rock Hyundai

I would like to thank all and Jonathan barrera for not giving up on me and getting me and my son a new vehicle that's safe and reliable for any means! Thank you for everything!! giving up on me and getting me and my son a new vehicle that's safe and reliable for any means! Thank you for everything!! More

Steve was friendly, competent and professional. He provided all the information we needed and answered all our questions. It was a pleasure dealing with him. He provided all the information we needed and answered all our questions. It was a pleasure dealing with him. More

Our experience in buying a car from the dealership was an excellent experience. Bri is a great sales woman-knowledgeable and friendly. Not too pushy at all excellent experience. Bri is a great sales woman-knowledgeable and friendly. Not too pushy at all More

It was my best experience at Hyundai, with good customer service and the best deal I had gotten. Alejandro was very helpful with what I needed. service and the best deal I had gotten. Alejandro was very helpful with what I needed. More

Nice and spacious dealership. I really enjoyed test driving and car purchase process. And friendly staff. I really enjoyed test driving and car purchase process. And friendly staff. More

The people were attentive, kind, and knowledgeable. Everyone was friendly and went overboard to make this a painless experience. I was very impressed with their desire to please me, from the paperwork Everyone was friendly and went overboard to make this a painless experience. I was very impressed with their desire to please me, from the paperwork to the delivery of my Tucson. More

I have purchased several vehicles from Round Rock Hyundai, I always had excellent service, I wouldn’t shop anywhere else. Hyundai, I always had excellent service, I wouldn’t shop anywhere else. More

I am posting this review to help future buyers avoid the experience I’ve had with [Dealership Name in City, TX]. At the time of purchase, the dealership promised to repair the cracked windshield, but despit experience I’ve had with [Dealership Name in City, TX]. At the time of purchase, the dealership promised to repair the cracked windshield, but despite many conversations and follow-ups, the windshield replacement has never been completed. The crack has now spread into three major windshield cracks, each running across the entire glass or down to the bottom. This is a serious safety issue and has made the van unsafe to drive. A safety-related repair that was part of the deal should not be ignored by any dealership. We cannot afford to fix something that the dealership already agreed to handle. My brother has stage 4 colon cancer, and I pay for all his bills and care. Some days we struggle just to eat. Even knowing this, the dealership’s customer service continues to give encouraging promises with no actual results. I was told over the phone that a new windshield had been ordered and that other mechanical issues would be inspected. Each time, I received positive “updates,” but nothing was ever done. The customer experience has been frustrating, exhausting, and disappointing. Buyers should be aware that this dealership has not honored its commitments, has not addressed a safety-critical issue, and has not followed through on repeated assurances. I hope management finally takes responsibility, because this situation has dragged on far too long and has caused unnecessary hardship. More

Great customer service, good communication and very prompt response. Respectful to customer and fast processing prompt response. Respectful to customer and fast processing More