Round Rock Hyundai

I had a warranty clutch repair and was informed they reimburse the cost of a rental but that is not the case only partially. The repair took oner two months and the service dept returned my car smelling reimburse the cost of a rental but that is not the case only partially. The repair took oner two months and the service dept returned my car smelling of cigarette smoke and some dirty used toothpicks in my cup holders. The service dept is slow and will only communicate via text messages. More

I was frustrated with a few dealers in Texas as they seemed to be taking advantage of the lack of cars on the market and adding in hefty markups, but I am glad I stopped by Round Rock Hyundai. I worked seemed to be taking advantage of the lack of cars on the market and adding in hefty markups, but I am glad I stopped by Round Rock Hyundai. I worked with a consultant named Saad, and he was very helpful. He took the time to help me find a car that suited me best, and he walked me through the features on the car, and we went for a test drive. Most importantly, Saad did not try to give me the run around, he walked me through the unique benefits of Hyundai, and the value add they represent over the time of ownership. We were able to work out a price, and I am very happy with my new car and this dealership. More

I was lied to Saturday afternoon about what my $500 deposit was actually for and about it being refundable. I was told by phone, text and email it was “fully refundable” then in person minutes befor deposit was actually for and about it being refundable. I was told by phone, text and email it was “fully refundable” then in person minutes before paying that it would be refunded if I backed out “for whatever reason.” Only after paying did they tell me that it was in no meaningful way refundable. I was told the deposit would secure the price as quoted on the sheet. So I could be absolutely clear, I showed a note I typed on my phone of what I heard them claiming, that “this deposit secures deal #314610 as quoted at $28,454.25 out the door.” They said yes. After paying the $500 based on their lies, they admitted that the actual price can increase by many hundreds of dollars, easily above $1,000 more than the quote. Both of these were lies. I would not have reserved this car or made this deposit if I knew the truth. Still seeing what I can do. More

This was the best experience I’ve had with a car dealership. The car sales people are not pushy nor do they follow you around. Justin was there to answer our questions and was patient. He knew all t dealership. The car sales people are not pushy nor do they follow you around. Justin was there to answer our questions and was patient. He knew all the answers to our questions. I would recommend this dealership. We love our new Santa Fe Limited. More

Leo was very helpful for my purchase. I will recommend friends to your Roundrock Huyndai for car purchase. I will recommend friends to your Roundrock Huyndai for car purchase. More

Great customer service by Adel, Ray & Mark to help us buy 2 vehicles. Thank you!!! 2 vehicles. Thank you!!! More

The purchase of my vehicle went very smoothly. Adel was great and did everything he could do to make sure he we were taken care of. Adel was great and did everything he could do to make sure he we were taken care of. More

The dealership was very easy to work with. Both the salesperson and the finance person were knowledgeable and professional. Both the salesperson and the finance person were knowledgeable and professional. More

Recall notice received from Hyundai America about fuel hose recall. They listed RR Hyundai as a place to have it done. Set an appt with RR Hyundai. They gave me an appt. to get the recall done. On the inv hose recall. They listed RR Hyundai as a place to have it done. Set an appt with RR Hyundai. They gave me an appt. to get the recall done. On the invoice, I learned that the fuel hose to do the recall was on backorder. They did have the parts to do a $75.92 oil change, however. Hyundai America is seemingly doing false advertising here, claiming that RR Hyundai had the parts to do the recall when they do not. How can I trust any dealer to perform recall service? More

I found the dealership to be very accommodating and very professional and appreciate of my business. The salesman Paul McNight really had the answers to my million questions and was so patient with me. professional and appreciate of my business. The salesman Paul McNight really had the answers to my million questions and was so patient with me. More