Group 1 Nissan Round Rock
Round Rock, TX
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Amazing service and communication. Very easy to set up appointment. Kevin, my advisor, was super friendly and helpful. They offered a very affordable 3 oil change package and made s Very easy to set up appointment. Kevin, my advisor, was super friendly and helpful. They offered a very affordable 3 oil change package and made suggestions to additional work my car might benefit from. Not pushy at all. Coffee and hot chocolate in the lobby was yummy too. I will definitely be back. More
I had Lost FAITH in the dealership until this past visit for repair on my car. Fred, my service advisor was amazing. He was kind and considerate and he listened to my concerns. He did not pressure me to add for repair on my car. Fred, my service advisor was amazing. He was kind and considerate and he listened to my concerns. He did not pressure me to add additional services I could not afford. He understood exactly what we needed and made sure that we were taken care of. He even followed up the next day. Thank you so much and I look forward to having Fred helped me in the future. The customer service has increased greatly with some of the new staff and the service department. Keep up the good work. More

