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Round Rock Nissan

Round Rock, TX

4.7
951 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 951 reviews

January 29, 2026

Excellent customer service very helpful very knowledgeable and professional were extremely happy with our Nissian Murano Thank you so much More

by anatonynboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Tooke
January 24, 2026

Wayne and the team at Round Rock Nissan are truly best-in-class. They always take incredible care of me and consistently deliver world-class service. What I appreciate most is their honesty. I never More

by genyffer.reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Rafa
Jan 25, 2026 -

Round Rock Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Round Rock Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2026

Been dealing with Round Rock Nissan for about 11 years now, and the service advisor Eric for at least 5 years and have had nothing but a great experience. More

by jasonlewis727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jan 26, 2026 -

Round Rock Nissan responded

Hello, thank you for your kind review we are happy to pass along your comments to Eric here at Round Rock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

The Round Rock Nissan service department, specifically Derrian, took great care of me in a time of panic. I had just gotten a flat after hitting much road hazard Hebrew on a major freeway. The warning lig More

by Scripepeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrian Bradley
Jan 22, 2026 -

Round Rock Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Derrian here at Round Rock Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

I have used Round Rock Nissan many times over the year and have had mostly great experiences. I was helped today by service advisor Eric who delivered excellent customer service. I was greeted promptly More

by tlgriff604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jan 22, 2026 -

Round Rock Nissan responded

Hello, we're happy you found our staff Eric to be so supportive during your experience here at Round Rock Nissan. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2026

Working with Michael Blouin was very easy, the purchase process was very transparent and I am pleased with the purchase. More

by MTL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Blouin
Jan 21, 2026 -

Round Rock Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 16, 2026

They kept me updated and gave recommendations as my car was being inspected on what it needed. Very friendly and answered all my questions. More

by dannwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jank,
Jan 18, 2026 -

Round Rock Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

The salesperson, Hunter, was amazing and helped me get the SUV I wanted. They worked with me and made me feel at ease. I hate car shopping but I didn't hate this encounter. Thank you! More

by mshuf7
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 16, 2026 -

Round Rock Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Hunter here at Round Rock Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Service center personnel were friendly and kept you up to date on everything they did to your vehicle More

by jbutt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jank and Juan Ponce
Jan 11, 2026 -

Round Rock Nissan responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2026

Parts are too expensive, if you don't make an appointment the wait tine is 4 hrs. Overpriced labor and high taxes makes it unaffordable. Customer will order parts online and go to a mechanic to m More

by ralphvdavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 12, 2026 -

Round Rock Nissan responded

Thank you for taking the time to share your feedback. We sincerely regret that your recent service experience did not meet your expectations. We understand how frustrating extended wait times and repair costs can be. We do typically recommend an appointment for the most efficient experience with our service department. Our parts pricing and labor rates are set by manufacturer guidelines and reflect the use of factory-trained technicians and genuine parts, but we recognize that transparency and communication around these costs are critical. We also acknowledge your concerns regarding service wait times and will use this feedback to continue improving scheduling efficiency and communication with our customers. Your comments are important to us, and we would welcome the opportunity to discuss your experience further and see how we can improve. Please feel free to reach out if you would like to do so. Thank you and have a great day. Carl Ruark Service Manager - Round Rock Nissan cruark@group1auto.com

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