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Group 1 Nissan Round Rock

Round Rock, TX

4.7
1,118 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 1,118 reviews

October 02, 2026

The dealership has an excellent service center with gracious managers and highly skilled mechanics. I am very impressed by the quality of work and how well I was treated from start to finish . More

by hboral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
October 01, 2026

I trust Jay Jank at Round Rock Nissan implicitly to manage the repairs of my 2020 Nissan Rogue that has 132,000 miles on it. Jay is friendly, a professional at getting my car repaired under budget in a More

by Captain Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Oct 01, 2026 -

Captain Kirk responded

I trust Jay Jank at Round Rock Nissan implicitly to manage the repairs of my 2020 Nissan Rogue that has 132,000 miles on it. Jay is friendly, a professional at getting my car repaired under budget in a timely manner. I have peace of mind knowing he’ll get it right the first time. 6 out of 5 stars.

September 30, 2026

Madison was very nice, friendly, and helpful. She answered all my questions and made the experience easy and comfortable. Thank you, Madison! More

by cantu.griselda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Oct 02, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Round Rock. Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2026

Great service, better communication, Jack is very professional and personable, only place we get our service! More

by rubdavrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 30, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2026

The sales team was great. My car has problems. I'm a little disappointed with the certification process. At this time I'm trying to decide if I want to keep the car. Like I sa More

by treetrevino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 29, 2026 -

Group 1 Nissan Round Rock responded

Thank you for recognizing our sales team and the courteous service they provided. We sincerely apologize that you experienced concerns with your vehicle so soon after purchasing it from us, and regret we did not meet the high standard we have when reconditioning Pre-owned vehicles to offer for sale. We appreciate you allowing our team the opportunity to support you, address your concerns, and complete the necessary repairs to make things right. We hope our efforts have helped restore your confidence in both your vehicle and our dealership. Thank you for your business, Brandon Min - General Manager (tming@group1auto.com)

Sep 29, 2026 -

treetrevino responded

Brandon Min, Thank you for your assistance. I'm am getting the car delivered tomorrow. I appreciate the attentiveness toward my issue. Like I said Jason has been really helpful through all of this. Then everybody I've had worked with has helped me through this. Thank you for making sure everything's good.

September 26, 2026

Amazing. They always help me and give me the best prices. Thank you to Kevin G, for always helping me. More

by Pilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin G and Eric Garcia
Oct 03, 2026 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2026

My experience was great, the facility is very clean, and the service I received from Madi was wonderful. More

by Lisa Fall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Phipps
Oct 03, 2026 -

Group 1 Nissan Round Rock responded

Hello Lisa, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2026

Great Customer Service at Service Department! Will get my vehicle serviced there again when it comes due ! More

by Arnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 02, 2026 -

Group 1 Nissan Round Rock responded

Hi Arnie, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 25, 2026

Kim at Group 1 Nissan is the best salesperson I have worked with in many years. Everyone at Group 1 treated me well, and I was happy to buy the truck they found for me. More

by Msh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 02, 2026 -

Group 1 Nissan Round Rock responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 25, 2026

Oh my. They were great, the made me feel like family. From sales to financial More

by aprilmbarber28
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 02, 2026 -

Group 1 Nissan Round Rock responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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