Round Rock Nissan

Been dealing with this dealership for over 10 years and 2 vehicles. Have had Eric as my service rep for the past few years and have had nothing but exceptional, transparent interactions with him. vehicles. Have had Eric as my service rep for the past few years and have had nothing but exceptional, transparent interactions with him. More

The guy who was dealing with my service was absent the day of service and there was a great lack of communication. I declined the service online, the next day when I went to pick my truck up it was being day of service and there was a great lack of communication. I declined the service online, the next day when I went to pick my truck up it was being serviced. Luckily it fell under warranty, which I didn’t even know if it was covered or not until picking the truck up. Buying the truck there was no cake walk either. More

I showed up unannounced and without a reservation. Round Rock Nissan’s service writer Jay listened to my complicated situation and got me in for a quick repair. Round Rock Nissan’s service writer Jay listened to my complicated situation and got me in for a quick repair. More

Thank you so much, Kevin, for taking care of me & my Rogue today. Vehicle looks great & comforting you handled a complete Service for us. Rogue today. Vehicle looks great & comforting you handled a complete Service for us. More

Always timely and reliable service from Wayne and the gang ! Had a low tire and fixed up in no time !!! gang ! Had a low tire and fixed up in no time !!! More

Jay was very helpful and understanding of my situation. He did everything he could to make sure my issue was resolved. He did everything he could to make sure my issue was resolved. More

Fantastic se4vice. Kevin Griffin was great. Very professional. He let me know every step of the way. Kevin Griffin was great. Very professional. He let me know every step of the way. More

Bradley Derrian Is wonderful service adviser and he help me every time I visit for services me every time I visit for services More

I took my vehicle in on a Friday morning (scheduled appt) and didn’t hear much back, unless I reached out. My car was not actually seen until Saturday afternoon. So I’m not sure what the purpose of having a and didn’t hear much back, unless I reached out. My car was not actually seen until Saturday afternoon. So I’m not sure what the purpose of having a scheduled appointment if my vehicle is not going to be worked on within that timeframe. Also, the work was covered under warranty however I was charged $100 that I was not made aware of until I actually picked up my vehicle. I got other work done that was not covered and was made aware of the price of that but when I arrived, it was $100 more. The manager did not offer $50 but it’s still the point of not letting me know upfront about the cost. More