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Group 1 Nissan Round Rock

Round Rock, TX

4.7
1,124 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 1,124 reviews

October 15, 2026

Excellent auto service! Prompt, professional, friendly, and efficient. The work was well done, and everything exceeded expectations. More

by albertleroylaurieanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
October 14, 2026

Erick Garcia was fantastic to work with. He was on top of my repair needs, super helpful at all times, and had a great friendly and positive attitude. He’s the main reason that my rating i More

by tjandkathy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
Oct 15, 2026 -

Group 1 Nissan Round Rock responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Round Rock! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2026

I just wanted to say that when I called to set an appointment I specifically asked to my adviser Kevin. When I arrived I was given Ethan. As I waited for the service to be complete I noticed that eve More

by Sjdimas68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin is my adviser but got Ethan
October 12, 2026

Do not buy used from this dealership. Bought a used car about a week ago and the check engine light came on with reduced power. Very disappointed because once it got up to 75 mph it did t More

by Rene Granado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob
Oct 16, 2026 -

Group 1 Nissan Round Rock responded

Hi Rene, We regret you experienced an issue with the vehicle you purchased from us and apologize if you felt dissatisfied with the information provided in effort to help resolve your concern. Since your vehicle is still covered by the General Motors factory warranty and you live such a far distance from us, we believed the most accommodating solution was to help coordinate a mechanical inspection with your vehicle’s nearest OEM dealership. Our guidance was motivated with respect to your time and help you avoid any incurred cost to quickly get your vehicle operating as intended. Please know if the vehicle had been displaying the symptoms you’re currently experiencing while it was in our care, we would have done the same prior to offering it for sale. We will be reaching out to provide additional support and gather feedback to better understand how we could have better served you under these circumstances. We truly value you as a customer and look forward to regaining your satisfaction! Sincerely, Brandon Ming – General Manager.

October 08, 2026

Steve was very helpful and knowledgeable. He was able to assist me in a timely manner and I appreciate him with great gratitude. Thank you Steve for stepping in to help with the Nissan Rogue. More

by Adeniji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 11, 2026 -

Group 1 Nissan Round Rock responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 06, 2026

Ethan was very prompt kept me posted we communicate through text. Ethan is a very busy young man, he do good with his customers I watch him when I'm there waiting on my vehicle thank you Ethan. Whene More

by bradshawb54
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jay ,Jank
Oct 08, 2026 -

Group 1 Nissan Round Rock responded

Thank you for your kind words about Ethan! We’re glad he kept you informed and provided attentive service throughout your visit. We also understand your concern regarding rental vehicle availability during major repairs and appreciate you bringing this to our attention.

October 02, 2026

The dealership has an excellent service center with gracious managers and highly skilled mechanics. I am very impressed by the quality of work and how well I was treated from start to finish . More

by hboral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 05, 2026 -

Group 1 Nissan Round Rock responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2026

I trust Jay Jank at Round Rock Nissan implicitly to manage the repairs of my 2020 Nissan Rogue that has 132,000 miles on it. Jay is friendly, a professional at getting my car repaired under budget in a More

by Captain Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Oct 01, 2026 -

Captain Kirk responded

I trust Jay Jank at Round Rock Nissan implicitly to manage the repairs of my 2020 Nissan Rogue that has 132,000 miles on it. Jay is friendly, a professional at getting my car repaired under budget in a timely manner. I have peace of mind knowing he’ll get it right the first time. 6 out of 5 stars.

Oct 07, 2026 -

Group 1 Nissan Round Rock responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Round Rock. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2026

Madison was very nice, friendly, and helpful. She answered all my questions and made the experience easy and comfortable. Thank you, Madison! More

by cantu.griselda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Oct 02, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Round Rock. Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2026

Great service, better communication, Jack is very professional and personable, only place we get our service! More

by rubdavrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 30, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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