Group 1 Nissan Round Rock
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 1,007 reviews
Impressed by both of the Service Advisors who helped me. Friendly and working as partners. The gentleman who drove the shuttle was wonderful. We had a great visit on the ride. Friendly and working as partners. The gentleman who drove the shuttle was wonderful. We had a great visit on the ride. More
Erick Garcia, provided 5-star, excellent customer service during my April 23 and 24th visit for brake repairs. He was courteous, friendly, and easy to talk to and he genuinely wants to help his customers as during my April 23 and 24th visit for brake repairs. He was courteous, friendly, and easy to talk to and he genuinely wants to help his customers as much as possible. Great communicator kept updates throughout the day offering logical and helpful answers to all my concerns. Also shared useful information such as the shuttle service availability, and oil change offers, which no other representative is mentioned in three years that I’ve been coming to the dealership Erick is definitely manager material and other customer service representative scheduling a lot from his approach. More
Everything went super smooth and fast. I was in and out in about 40 minutes and drove off with my car the same day. No issues at all—everything was exactly as expected. Really happy with I was in and out in about 40 minutes and drove off with my car the same day. No issues at all—everything was exactly as expected. Really happy with the service. Definitely recommend this place! More
Round rock Nissan always making sure everything is fine and going good on my wife car and plus always get a extra car wash too keeping car looking fresh and going good on my wife car and plus always get a extra car wash too keeping car looking fresh More

