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Round Rock Nissan
Round Rock, TX
964 Reviews
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February 12, 2026
I came in for an oil change only to be told my valve cover was leaking oil. I replaced all the parts as my service salesman Dorian suggested along with a new set of spark plugs. I decided to wait at the cover was leaking oil. I replaced all the parts as my service salesman Dorian suggested along with a new set of spark plugs. I decided to wait at the dealership. Five hours later, I left w/my car now sputtering/hiccuping at each stop light. I called Dorian & he advised me to come back. Dorian was quick to get my car in and I was out of there roughly 30 minutes later. I drove home only to find out AGAIN it was STILL performing incorrectly - maybe not as bad but still sputtering. This was not an issue when I drove in. I called Dorian again and he asked once again if I had time to go in. It is now almost 4pm. I was not about to go in for a 3rd time. The issue happened to be an ignition coil. This back-and-forth caused a significant inconvenience including work time lost, the cost of fuel and toll charges for the multiple back and forth trips and added stress driving a vehicle that was not performing reliably. I contacted manager Wayne and Luis for an inconvenience credit but since they fixed these parts w/no added charges to me, no credit was given but a free oil change on my next visit. What a great way to treat a customer going on 15 years of Nissan service! More
by chardion4-dion
Employees Worked With
Dorian, Wayne and Luis
February 03, 2026
Outstanding service! They left my car sparking after receiving an oil change. My advisor Kevin was very helpful and provided excellent customer service! They left my car sparking after receiving an oil change. My advisor Kevin was very helpful and provided excellent customer service! More
by jazminlozoya
Employees Worked With
Kevin Griffin
February 01, 2026
Terry Fogarty at Round Rock Nissan made buying a new car seamlessly easy. He is knowledgeable, friendly and one of the best best car sales people I have ever met. I love my New 2026 Nissan Kicks SV. Henry seamlessly easy. He is knowledgeable, friendly and one of the best best car sales people I have ever met. I love my New 2026 Nissan Kicks SV. Henry in financing is great too. More
by crossesbyc
Employees Worked With
Terry Fogarty & Henry
February 01, 2026
Dorian was extremely helpful. He was thorough and went over details and advise me of a recall that I wasn’t aware of. Great customer service. He was thorough and went over details and advise me of a recall that I wasn’t aware of. Great customer service. More
by Klfb25
Employees Worked With
Dorian
