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Group 1 Nissan Round Rock

Round Rock, TX

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Reviews
Vehicles
4.7
987 Reviews
Call Dealership (512) 244-8500
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3050 Interstate 35

Round Rock, TX

78681

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Showing 987 reviews

March 26, 2026

Oscar Jaramillo did an Excellent job as a Service Advisor! The maintenance team found issues with my vehicle that needed to be addressed! Thank you for the Excellent service provided! More

by Carmen Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Jaramillo
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March 25, 2026

Have had nothing but great experiences at this dealership. Terry was by far the best salesman I’ve ever worked with More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
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Mar 27, 2026 -

Group 1 Nissan Round Rock responded

Hi Kevin, thanks for your praise and kind comments about Terry. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

I have been very satisfied with the service I have received from RR Nissan since I purchased my Altima there. The service work was easy to schedule. More

by garyiwers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick P
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March 22, 2026

My tech was friendly and communicative, and the service department weren't pushy about any extra repairs, warranties, etc. More

by ruben_maynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian
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Mar 25, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2026

Disappointed in the service dept. I made an appointment for my car to get oil change and tire rotation and to check my door which was making a rubbing sound. I waited in the lobby for More

by dan.suniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Griffin
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Mar 26, 2026 -

Group 1 Nissan Round Rock responded

Hi, thank you for sharing your feedback and we sincerely apologize for your recent experience. Waiting nearly 3 hours only to leave with unresolved concerns — including the tire rotation, warning lights, and your door issue — is completely unacceptable, and we understand your frustration. You came in with a list of needs and we failed to address them. We want to make this right. Please reach out to me directly at lcruz@group1auto.com or 512-334-5744 so we can take care of everything properly. We appreciate your patience and hope to earn back your confidence. Luis Cruz Service Director - Round Rock Nissan

March 20, 2026

Michael dad an amazing job and was extremely helpful in my purchase. I love my new Nissan Sentra SL More

by Bkrice32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Blouin
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Mar 22, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Round Rock Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

This dealership has a lot a business since Town North dealership closed down. The work was done according to the contract and schedule. Everything that was listed to be done was completed. My vehicle More

by maeolawyche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doran
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Mar 22, 2026 -

Group 1 Nissan Round Rock responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

March 16, 2026

They were really friendly when I dropped my car off and when I picked it up. More

by mskandice4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 19, 2026 -

Group 1 Nissan Round Rock responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

Kelsey Wooten is a great can do person. Reach out to him for all your automotive needs. More

by Jorgeom65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Wooten
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Mar 16, 2026 -

Group 1 Nissan Round Rock responded

Hi, we're happy you found our staff Kelsey to be so supportive during your experience here at Round Rock Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

Been with them for the past seven years, never disappointed. Excellent service and highly recommended More

by jorgehrndz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Mar 14, 2026 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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