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Round Rock Nissan
Round Rock, TX
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
June 02, 2023
I’ve been buying vehicles at this dealership since they opened up in Round Rock! I give them an excellent rating!! The Service Dept. nvr lets me down! Excellent employees! opened up in Round Rock! I give them an excellent rating!! The Service Dept. nvr lets me down! Excellent employees! More
by WarrenMickey6
Employees Worked With
Lynne Thurmond
Helpful March 04, 2023
Have replaced the battery and motor mounts and over $1200 worth of other problems on my Buick I just purchased 6.5 months ago. And absolutely worst customer service returning messages. worth of other problems on my Buick I just purchased 6.5 months ago. And absolutely worst customer service returning messages. More
by finneykylie
Employees Worked With
Joe
January 25, 2023
Took car in for service with bad misfire. Error code p300 and p304. Signifying random misfire and cylinder 4 misfire. Mechanic replaced injector number 4, EFI and throttle body service. Shor Error code p300 and p304. Signifying random misfire and cylinder 4 misfire. Mechanic replaced injector number 4, EFI and throttle body service. Shortly before car pick up was called informed of bad oxygen sensor, $400, that would cause check engine illumination. Refused. Picked up car, $1200 for service completed, runs fine, no check engine light. Drove less than 100 miles, misfire again. P301 this time indicating #1 cylinder misfire. Replaced 5 remaining injectors. No error codes, running strong. More
by Miltfisch
Employees Worked With
Eric Paske
January 21, 2023
Bought my 2016 Nissan Pro4x and have had it serviced at RRN since. I have always been impressed with the service and find that the cost is about the same across the board with other shops. Also with RRN RRN since. I have always been impressed with the service and find that the cost is about the same across the board with other shops. Also with RRN i am always guaranteed official Nissan parts. More
by John78660
Employees Worked With
Service-Brian R. & Eric P.
January 05, 2023
The worst place to have your car serviced. Always issues, attitudes, diagnose false claims then don't fixed the problems. Service department could care less about keeping your car to inconveni Always issues, attitudes, diagnose false claims then don't fixed the problems. Service department could care less about keeping your car to inconvenience you. General manager does not return calls when leaving voice messages. Wait more than 1/2 hour just to get connected to the service department. Have to ask the receptionist to go over to the service department just to get someone to answer your call. Service reps tells you to take your car somewhere else if you don't like Nissan service. Made suggestions with the service reps to help save time getting my car services but they didn't care they said we can charge you for ordering parts and restocking fees if I don't get the vehicle serviced after waiting a week with my car sitting at the Round Rock Nissan location. I won't buy another car from Round Rock Nissan if they gave it to me for $5. The worse place to do business with and they say they care about the customers. They care more about you giving them a good review that servicing your vehicle. More
by Rawdrummer
Employees Worked With
Brandon, Matt, Eric General manager Brandon
December 14, 2022
Eric Paske was very awesome from the get go, he was a little busy with commercial accounts, but he excused himself and treated me like a Family member , very professional and very personable, he remember little busy with commercial accounts, but he excused himself and treated me like a Family member , very professional and very personable, he remembered me and my work, I wish I could post more but my Google account is not BUENO, crashes a lot and asking me to redo my password! I don’t like Google! But Eric is AWESOME! More
by paulschultz021@gmail.com
Employees Worked With
Eric Paske
December 14, 2022
Dishonest sales and finance departments. Do not buy a car here if you already have financing. They will apply for another loan your name for greater amount than you wanted so that they can s Do not buy a car here if you already have financing. They will apply for another loan your name for greater amount than you wanted so that they can sneak on a 3500$ service warrenty/ contract without your consent or knowledge. I was lied to. Looked me right in the eyes and lied to me, without even a pause. They've done it before , I'm sure since they were so comfortable with it. Did not even apologize for their sneaky lying tactics when I had to return the very next morning to straighten out the mess they made of my financing!!! Acted like it was MY FAULT!!! More
by Aaback666
Employees Worked With
Jerry Crider, CJ Dudley, Rickey Walker, Jose Rivas, John Walton, Cory Reedy, Ben Henderson, Jim Price
