Round Rock Nissan
Round Rock, TX
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Excellent customer service very helpful very knowledgeable and professional were extremely happy with our Nissian Murano Thank you so much knowledgeable and professional were extremely happy with our Nissian Murano Thank you so much More
Wayne and the team at Round Rock Nissan are truly best-in-class. They always take incredible care of me and consistently deliver world-class service. What I appreciate most is their honesty. I never best-in-class. They always take incredible care of me and consistently deliver world-class service. What I appreciate most is their honesty. I never feel pressured, and I always feel informed and respected. Wayne goes above and beyond every single time, and it shows. If you’re looking for a team you can actually trust, this is it. Highly recommend! More
Been dealing with Round Rock Nissan for about 11 years now, and the service advisor Eric for at least 5 years and have had nothing but a great experience. now, and the service advisor Eric for at least 5 years and have had nothing but a great experience. More
The Round Rock Nissan service department, specifically Derrian, took great care of me in a time of panic. I had just gotten a flat after hitting much road hazard Hebrew on a major freeway. The warning lig Derrian, took great care of me in a time of panic. I had just gotten a flat after hitting much road hazard Hebrew on a major freeway. The warning lights in my car told me so right away and I ended up taking the next exit and pulling over into an empty parking lot. The thing is, I purchased 4 new tires from Nissan a few months back and I bought the warranty/insurance on them. So, I knew I had to get the very flat 1 PSI tire replaced by Nissan and I knew I needed a tow. I was in a different city than my home city to boot. Darrian at Round Rock Nissan service very calmly verified my recent 4 tire purchase from a different Nissan dealership, verified that they had the needed tire part in stock at Round Rock Nissan, and walked me through what I needed to do in terms of a tow wrecker. He put my mind at ease. From there, the communication from Darrian and the whole service department at Round Rock Nissan was very smooth and straightforward. I added a few other services through a new electronic mechanism and that was easy too. Thank you Round Rock Nissan for excellent customer service. More
I have used Round Rock Nissan many times over the year and have had mostly great experiences. I was helped today by service advisor Eric who delivered excellent customer service. I was greeted promptly and have had mostly great experiences. I was helped today by service advisor Eric who delivered excellent customer service. I was greeted promptly, updated on progress and my car was ready sooner than promised. Very satisfied with today's visit. More
The salesperson, Hunter, was amazing and helped me get the SUV I wanted. They worked with me and made me feel at ease. I hate car shopping but I didn't hate this encounter. Thank you! the SUV I wanted. They worked with me and made me feel at ease. I hate car shopping but I didn't hate this encounter. Thank you! More

