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Round Rock Nissan

Round Rock, TX

4.6
777 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 777 reviews

July 22, 2024

Service department was very helpful when I had a tire pressure problem and needed a new tire!! More

by janice.brasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
Jul 26, 2024 -

Round Rock Nissan responded

Hello, we're happy you found our staff to be helpful during your experience here at Round Rock Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

I have been taking both if my Nissans to Rounf Rock Nissan for several years now. I really enjoy their professional service, I trust them with both of my cars. Wayne Ruark is my preferred sales tech, h More

by Arefa V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Ruark
Jul 22, 2024 -

Round Rock Nissan responded

Hi Arefa, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2024

Check in was easy and fast. Had an appointment but turned out that’s not really an appointment and had to call for a ride instead of sitting in the waiting area for hours. Got More

by Jfalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe, Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jul 22, 2024 -

Round Rock Nissan responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

Excellent staff that is extremely friendly and helpful! The buying process was fantastic and easy. Getting the repairs done on the a/c after it went out after we bought the vehicle only the week before was More

by Marcus Gregor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hangval
Jul 19, 2024 -

Round Rock Nissan responded

Hi Marcus, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Fast, thorough, professional. They've taken are of my vehicle since purchase and the care has been excellent More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van driver, Craig Sager
Jul 19, 2024 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Nice place, great customer service, and very professional staff. They have been very helpful with my Nissan for more than 9years now. More

by Segun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe, Nik Filipek, Lynne Thurmond, Thomas Vasquez
Jul 18, 2024 -

Round Rock Nissan responded

Hi Segun, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2024

Great work! Service was quick and easy. My advisor was very nice and professional definitely recommend to family and friends. More

by Kmichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Jul 17, 2024 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

They always go above and beyond to help me out and put my mind at ease More

by Dynah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske and Wayne Ruark
Jul 17, 2024 -

Round Rock Nissan responded

Hi Dynah, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

Noe Almazan met me at my car and helped me determine what my car needed. So helpful. More

by Utamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Almazan
Jul 17, 2024 -

Round Rock Nissan responded

Hi, we are glad Noe Almazan could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Not happy. It took 6 hrs to get a duplicate key made. This is rediculous. More

by lisacan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez, Jeremy Hicks, Ben Henderson
Jul 19, 2024 -

Round Rock Nissan responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

Jul 19, 2024 -

lisacan15 responded

I made an apt to have the car looked at It is making noise when braking. It also has a check engine light on. They would not even look at the car or plug the OBD2 engine analyzer in to check code. I was told that I had to leave car there for 24 hrs for them to even look at the car. They did not have a loaner. I was told that I would be put on the list. I have yet to be called.

Aug 09, 2024 -

Round Rock Nissan responded

Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. I hope one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Brandon Ming General Manager tming@roundrocknissan.com

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