Round Rock Nissan

Lynne T was absolutely awesome! She took very good care of me and her customer service was fantastic! I will definitely continue to ask for her when service is needed on my 2021 A She took very good care of me and her customer service was fantastic! I will definitely continue to ask for her when service is needed on my 2021 Altima SR! Tim Kinsley More

Everyone is very pleasant and helpful at this dealership. Besides that the coffee is great! Besides that the coffee is great! More

Had a tire that blew with only 8600 miles and my Rogue is only 6 months old. Unfortunately, I did not have the road hazard protection, but my husband was told that it would be covered under a 12 month warran only 6 months old. Unfortunately, I did not have the road hazard protection, but my husband was told that it would be covered under a 12 month warranty. An hour later, they called and changed their minds to tell us we would have to pay for the tire out of pocket. I needed the tire, so I told him I would bring my car to get the new one put on that afternoon. When I arrived, they told me it would be about 30 minutes. It was over an hour before I finally left. I’ve been using this dealership Service department for several years without an issue. All of a sudden it feels like nobody knows what they’re doing, The customer service has declined. I’m very, very disappointed. We originally started coming to the Round Rock location for my husband’s Armada quite a few years ago over Austin, because that’s how good they were. . In fact, we were so impressed, that within a year of coming to them, we traded my Hyundai in for a Nissan. Six months ago, I was in a severe accident with my Rogue, and that car saved my life. I bought another to replace it because I’ve been so happy with the car, and the service department. I will now be looking for another Nissan service location for my needs in the future. More

Very professional and nice. Issue may be not fixed though. I will get with Shawn Issue may be not fixed though. I will get with Shawn More

Rafael is a great service advisor, he is very helpful and attentive, and my car drives and runs perfectly 🙂 attentive, and my car drives and runs perfectly 🙂 More

I have never had a bad experience at this dealership. When I call I’m scheduled immediately for service. Although the service is expensive, I never have a problem after the service has been completed. Th When I call I’m scheduled immediately for service. Although the service is expensive, I never have a problem after the service has been completed. The service advisors are fairly honest with recommended services my car need. I live out of town and come to this dealership for the special treatment I always receive. Keep up the good work! More

Very easy to work with anyone I had contact with… I keep coming back for any thing that my car needs coming back for any thing that my car needs More

Excellent service! The staff was knowledgeable, efficient, and friendly. My car was serviced promptly, and the quality of work was top-notch. Highly recommend this deal The staff was knowledgeable, efficient, and friendly. My car was serviced promptly, and the quality of work was top-notch. Highly recommend this dealership for all your car needs! More

Very clean everyone tried to attend to your need and be there for you. I enjoyed my experience. I will be back for another car for my son. there for you. I enjoyed my experience. I will be back for another car for my son. More

Great welcome and service experience. Better price than expected, free car wash and service completed within timeframe quoted Better price than expected, free car wash and service completed within timeframe quoted More