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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
777 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 777 reviews

January 10, 2024

Looks like they need to improve customer satisfaction. My recent visit for a 75k mile service was bad. I had my air bag light on and the service specialist was not ready to fix whereas he asked me take an More

by Ignatious Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 28, 2024 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Round Rock Nissan responded

Hi Joseph, and thank you for taking the time to speak with us today to help resolve your concern. We look forward to greeting tomorrow for your appointment, and appreciate the opportunity to offer our support to regain your confidence doing business with us. Please don’t hesitate to reach out if to me directly if I can ever help you with anything in the future at 512-244-8500 or tming@roundrocknissan.com. Sincerely, Brandon Ming – General Manager.

January 10, 2024

I'm happy with the service I've gotten at Round Rock Nissan for my 2019 Rogue. They seem to do a good job and quickly. About 80% of my work has been done there while I wait. More

by nick.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
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Jan 11, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

I was greeted with professionalism and enthusiasm. Everyone that assisted me was courteous and had a smile on their face. It was a very pleasant experience. More

by Ann Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Jan 11, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

I bought my 2018 Altima from Round Rock Nissan a little over a year ago., They do a good job with their work. I was amazed to get some coupons in the mail. Needed an oil change. Synthetic oil changes run $ More

by davaustx@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek
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Jan 11, 2024 -

Round Rock Nissan responded

That's fantastic to hear about your positive experience at Round Rock Nissan! Experiencing moderately quick service and interacting with a very nice service manager can make the overall service experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Wayne was amazing. .love the "family" service. Felt like more than a customer. Thank you More

by wdrobinson40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Jan 11, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Wayne provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 07, 2024

I appreciate the professional staff and the price of the services I purchased. I plan to come back for future service. More

by jason.shauntayblack
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
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Jan 09, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

The estimated time to get my oil change was spot on. The customer service is always amazing when I go. And I love that they wash your car at every visit. More

by aliciaspencer2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramos Sotelo
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Jan 10, 2024 -

Round Rock Nissan responded

That's great to hear! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Great job on repairing my 2017 Nissan Rogue. Rafael was great and kept me informed!! More

by Notdavgjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jan 09, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

GREAT customer service, professionalism and quick response on the repairs. Ms Lynn is the Bomb!! More

by silvieort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Lynne Thurmond
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Jan 05, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Ms Lynn provided bomb assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Sandi our salesperson and Jim (new car sales director) were truly like family. Answered all our questions and made buying our pathfinder a pleasure More

by sherk65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi, Jim Price
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Jan 03, 2024 -

Round Rock Nissan responded

Congratulations on your new Pathfinder! We are thrilled that Sandi and Jim provided you with an informative sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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