Round Rock Nissan

Service was great and I had a shuttle ride from and to the dealership and it didn’t take to long. Nice service. the dealership and it didn’t take to long. Nice service. More

If I could give 0 stars I would! I never write google reviews, but feel it is necessary in this case to hopefully save another person from the same situation I experienced with this I never write google reviews, but feel it is necessary in this case to hopefully save another person from the same situation I experienced with this dealership. I inquired about a Nissan Armada at this dealership. I was told by Rene it will was available and all I needed to do was start the financing application to get the ball rolling to purchase the car. The dealership pulled a hard inquiry from my credit!! After giving them my DL and filling out all the info they needed to send to the finance office, Rene told me because it was the holidays it would take them a few days to get back to me about the payment options but not to worry they were working on it. Fast forward to two days later, the car was removed from all internet sites. When I called the day after Christmas to ask about this, the manager told me they ended up selling the car Saturday the day after I had spoken with Rene about proceeding to purchase the car. He then back tracked and said she didn’t realize that the car had already been sold prior to speaking with me on Thursday. So which is it?! Was the car sold before Thursday or on Saturday? I’m gonna go with on Saturday after all my information was given to them. This dealership is CROOKED. They are not truthful about the things they tell you. I should have read all the other reviews about very similar experiences and went with my gut to steer clear of this dealership! This is what gives used car salesman bad reputations. This is why people can not trust dealerships and what they’re saying. I would steer clear of this place and not waste any of your time!!! Take heed to the reviews because they’re all so telling of the customer service and trustworthiness of this dealership. More

Alway great service at Round Rock Nissan. I have never had a bad experience with the service department.😎👍🏾 I have never had a bad experience with the service department.😎👍🏾 More

From sales lady to friendly, helpful staff, our wait was comfortable and peaceful. I like getting the maintenance report on my phone. comfortable and peaceful. I like getting the maintenance report on my phone. More

Love going to Round Rock Nissan. I can always count on getting in and out. They always provide fast and outstanding service. I can always count on getting in and out. They always provide fast and outstanding service. More

Excellent customer service! Russel is very knowledgeable and friendly. Explained everything in detail. I highly recommend! Russel is very knowledgeable and friendly. Explained everything in detail. I highly recommend! More

Everyone was very polite and attentive to me. The representative made me aware of each step in the process of work being done on my vehicle. The representative made me aware of each step in the process of work being done on my vehicle. More

Lynne Thurmond is the main reason we continue to have both our vehicles service there. Sales should learn from her! both our vehicles service there. Sales should learn from her! More

Great service experience while I’m waiting I go to sales and speak with Cameron he’s sure to keep me occupied showing me new cars incase I want to trade mine overall super nice people throughout the dealers and speak with Cameron he’s sure to keep me occupied showing me new cars incase I want to trade mine overall super nice people throughout the dealership! Would recommend More

Very efficient and straightforward. Got the things I needed in an email and text. Lynn was super helpful and such a pleasant person to work with. She really was the contributing factor Got the things I needed in an email and text. Lynn was super helpful and such a pleasant person to work with. She really was the contributing factor that eased my anxiety in a somewhat stressful situation. I really appreciated her keeping me updated on my repairs. Hands down one of the best associate I’ve worked with at the dealership. More