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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
777 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 777 reviews

December 13, 2023

Service appointment went as planned. In and out in minimal time. Eric is always great. More

by ankelly01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
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Dec 15, 2023 -

Round Rock Nissan responded

Sounds like a smooth service experience! Eric's efficiency and the timely completion of your appointment must have been quite satisfying. It's always a plus when things go as smoothly as expected. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Easy in and out and scheduling! Prices were fair and they even gave me a Lyft to get to and from. More

by MizzBef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
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Dec 15, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Top notch service team, no bull tells you like it is. Give all the options for recourse. More

by Awebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric paske five stars
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Dec 14, 2023 -

Round Rock Nissan responded

A service team that's straightforward and offers all the available options for recourse is incredibly valuable! Being transparent and honest about the situation allows for informed decision-making. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

I have always gone to Lynn Thurmond and I always get excellent service!! She is so sweet, informative and very helpful!! Gets me in and out each time!! More

by Nancy Hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Dec 12, 2023 -

Round Rock Nissan responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Lynn went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future.

December 11, 2023

Comfortable, confident, reliable, on time, professional, affordable, high quality, open availability, excellent service for my car. More

by pablo.wasinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Report | Print
Dec 13, 2023 -

Round Rock Nissan responded

It sounds like you've had a fantastic experience with us here at Round Rock Nissan! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Excellent service and on time. I really appreciate the service team at Round Rock Nissan. More

by odiazdeleon28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Zetka
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Dec 12, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

The service department this morning was not very welcoming. Like normal, park the car and come in at scheduled time, which happened to be 7:00, came in at 7:01. The back row men were rudely griping More

by myphouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Wayne 5 stars, Lynne Thurmond
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Dec 13, 2023 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 08, 2023

They were good except the wait time for service is too long 3.5 hrs. is too long for a normal service. More

by STAN D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell A.
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Dec 13, 2023 -

Round Rock Nissan responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 512-244-8500. I look forward to speaking with you. Luis Cruz Service Director 512-244-8500 lcruz@roundrocknissan.com

December 08, 2023

Salesman was very friendly and extremely helpful. The finance department was excellent and provide me with great service. Service all around was excellent. More

by cparker76543
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Man, Jim Choat , Jim Price
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Dec 12, 2023 -

Round Rock Nissan responded

Congratulations on your new vehicle! It's fantastic to hear that both the salesman and the finance department provided such great service! A friendly and helpful salesman can make the car-buying experience much more enjoyable, and having an excellent finance department adds to the overall satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Round Rock Nissan’s service department is great. They are courteous, knowledgeable, and very efficient. Highly recommend. More

by s. padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Athens
Report | Print
Dec 08, 2023 -

Round Rock Nissan responded

It's wonderful that Round Rock Nissan's service department left such a positive impression on you! Courteous, knowledgeable, and efficient service can truly make a difference when it comes to car maintenance. Thank you for your business!

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