
Round Rock Nissan
Round Rock, TX
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I had the best customer service I have ever had at a dealership, especially the service department. The whole sales experience was top notch, but today I worked with a service department rep named Lynne dealership, especially the service department. The whole sales experience was top notch, but today I worked with a service department rep named Lynne, and she was absolutely amazing. She thought of things I would need done proactively and took care of them in advance in order to help expedite my experience. She was friendly and professional. I truly am impressed. As a business executive at a Fortune 100 company, I know service like this is rare, and she deserves to be recognized. Nissan has been wonderful as a whole too. We have purchased two new vehicles this year and will be back in the future because of these experiences. More
Great dealership. ! Henry Man, the salesman, was very helpful with NO pressure. Lee Jenkins in finance was super..Pleasure doing business with them. ! Henry Man, the salesman, was very helpful with NO pressure. Lee Jenkins in finance was super..Pleasure doing business with them. More
Looks like they need to improve customer satisfaction. My recent visit for a 75k mile service was bad. I had my air bag light on and the service specialist was not ready to fix whereas he asked me take an My recent visit for a 75k mile service was bad. I had my air bag light on and the service specialist was not ready to fix whereas he asked me take another appointment as it goes to different technician. Very bad attitude. More
I'm happy with the service I've gotten at Round Rock Nissan for my 2019 Rogue. They seem to do a good job and quickly. About 80% of my work has been done there while I wait. Nissan for my 2019 Rogue. They seem to do a good job and quickly. About 80% of my work has been done there while I wait. More
I was greeted with professionalism and enthusiasm. Everyone that assisted me was courteous and had a smile on their face. It was a very pleasant experience. Everyone that assisted me was courteous and had a smile on their face. It was a very pleasant experience. More
I bought my 2018 Altima from Round Rock Nissan a little over a year ago., They do a good job with their work. I was amazed to get some coupons in the mail. Needed an oil change. Synthetic oil changes run $ over a year ago., They do a good job with their work. I was amazed to get some coupons in the mail. Needed an oil change. Synthetic oil changes run $60-$100. Thanks to the coupon got this one for $36. Could not be happier. Service was moderately q www pick. Service manager was very nice. More
The estimated time to get my oil change was spot on. The customer service is always amazing when I go. And I love that they wash your car at every visit. The customer service is always amazing when I go. And I love that they wash your car at every visit. More