Round Rock Nissan

They were good except the wait time for service is too long 3.5 hrs. is too long for a normal service. long 3.5 hrs. is too long for a normal service. More

Round Rock Nissan’s service department is great. They are courteous, knowledgeable, and very efficient. Highly recommend. They are courteous, knowledgeable, and very efficient. Highly recommend. More

Went in to service new car. Appointment was at 9am & didn’t get my car back till. 1pm! Pre purchased a year of oil changes & never was asked if I wanted my tires rotated & charg Appointment was at 9am & didn’t get my car back till. 1pm! Pre purchased a year of oil changes & never was asked if I wanted my tires rotated & charged for the tire rotation & yelled at for buying oil changes. Worst service in Round Rock. More

Everytime I call, Lynn answers 1st ring and has me pulled up and ready to set an appointment. Everyone is so nice and willing to help me whenever i need it. up and ready to set an appointment. Everyone is so nice and willing to help me whenever i need it. More

I am always impressed with the level of excellent service and courtesy of the folks here. I have been going to them for more than a decade to get my car service and even to purchase new vehicles. I have neve and courtesy of the folks here. I have been going to them for more than a decade to get my car service and even to purchase new vehicles. I have never been disappointed! 10/10! More

The advisors in the office are very friendly, polite and professional. However, the shop is unreliable and one starts to wonder if any work gets actually done there. The most basic of services are forgott professional. However, the shop is unreliable and one starts to wonder if any work gets actually done there. The most basic of services are forgotten, such us tire air check or windshield wiper fluid replenishment. One time they charged me for the cabin air filter I requested to be exchanged but they didn’t do it. How did I know? Because I had taken the old one out to check if I needed a new one and since it was dirty I just tossed it before heading to the dealership … well… they never put a new one in. So, how do I trust that my breaks or oil change is actually done? More

Was greeted as soon as I walked in bt the receptionist, who then found a sales peraon for me. Henry Man is very nice. We discussed what type of car I wanted. Henry took me around the lot, then for a test who then found a sales peraon for me. Henry Man is very nice. We discussed what type of car I wanted. Henry took me around the lot, then for a test drive in a 2023 Rogue SL. There was not a car that met what I wanted on their lot, but there was at another dealer. They immediately sent someone from Round Rock Nissan to go and pick it up and bring it back. Overall I think it took about 3 1%2-4 hours from start to finish, when I drove out with my beautiful new leased car. More

Ron was fantastic. He was helpful, friendly, informative, and professional. My finance person was great too. I think his name was Lee. Five stars! He was helpful, friendly, informative, and professional. My finance person was great too. I think his name was Lee. Five stars! More

I went to Round Rock Nissan and overall I still like the car. The one thing to double check is if the mechanics actually checked the car. The 180 point inspection is a joke because you can't understand t car. The one thing to double check is if the mechanics actually checked the car. The 180 point inspection is a joke because you can't understand the inspection list and I took it to another shop to double check to make sure everything was functioning properly because something felt off and I had it inspected again at Firestone. I called up Round Rock Nissan explaining everything and the manager said I took it to a mom and pop shop Firestone is not a mom and pop shop and I had the work done on a military establishment and if they are caught cheating soldiers they lose there license to work on Base. More

I’m visiting this dealer every 3 months to the oil change and another things to fix on my cars,the place is clean,comfortable and the people is doing beyond mine expectations. and another things to fix on my cars,the place is clean,comfortable and the people is doing beyond mine expectations. More