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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
779 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 779 reviews

November 27, 2023

I’ve been servicing my car here since 2008. I won’t go anywhere else because of quality work, reasonable prices, and the Service Technician that I have trusted all of these years, Lynne Thurmon More

by billhaehnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Nov 30, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

I was just charged for an oil change that I was supposed to get for free. More

by lynn.trumbul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne ?
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Nov 27, 2023 -

Round Rock Nissan responded

Thank you for speaking with us about your oil change. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at 512-244-8500. Luis Cruz, Service Director

November 23, 2023

Excellent customer service. I have been with Nissan since 2016.and I have always received the very best service from my service advisor . More

by ghouston70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Nov 29, 2023 -

Round Rock Nissan responded

It's wonderful to hear about your consistent positive experiences with Nissan and your service advisor! Building a longstanding relationship based on excellent service speaks volumes about our commitment to customer satisfaction. Thank you for your business!

November 22, 2023

Tanya Wyatt has gone above and beyond to help me find a new leasing car. I've had concerns in the past about other dealerships and this wonderful sales associate made it happen! She listened to my story, w More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Wyatt
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Nov 30, 2023 -

Round Rock Nissan responded

That's fantastic to hear about your positive experience with Tanya! Her proactive approach and attentiveness to your concerns clearly made a significant difference in your car leasing process. Securing a 2024 Altima SR Nissan within such a short time frame of less than 3 hours is impressive and speaks volumes about her dedication and efficiency. It's great that she went above and beyond to ensure you had a smooth transition and found the right car for you. Enjoy your new vehicle!

November 18, 2023

Friendly service representative but this dealer location is super busy, it took more than one day to investigate side airbag warning light, technician finally change out the safety belt buckle. More

by Steven Round Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wright
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Nov 21, 2023 -

Round Rock Nissan responded

It's great that the service representative was friendly, but it's understandable how a busy dealership can sometimes lead to longer wait times. Dealing with a side airbag warning light is crucial for safety, and it's positive that we were able to identify and fix the issue by changing out the safety belt buckle. We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Abraham Cuevas was excellent greeted me with a smile. Kept me informed and had my car cleaned. Top notch customer service. More

by Moseknowsit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Cuevas
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Nov 21, 2023 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Abraham provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Best dealership with the best service department ! Prompt, courteous, attentive and outstanding customer service ! They are the best ! More

by s_grambusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Wayne Ruark
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Nov 21, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Good service - love the car wash. Price was reasonable for battery and state inspection too. More

by txazdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Nov 15, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

They have very good service really I'm so happy to take my car there and all set , the customer service Mr. Travis who served me he was very nice guy he make it easy for me and explained all what I need. More

by abusurour22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in service Department
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Nov 11, 2023 -

Round Rock Nissan responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Nov 11, 2023 -

abusurour22 responded

For sure ill be coming again and again thank you guys for the excellent service.

November 08, 2023

They were very polite, responsible and persistent and tried their best to find a suitable car More

by Msaghebray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henryman
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Nov 10, 2023 -

Round Rock Nissan responded

Thank you for being our customer, we appreciate your kind words!

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