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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
779 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 779 reviews

September 25, 2023

I always go to Eric when I visit this location. He’s always awesome and super attentive. More

by inisharoberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
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Sep 26, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Eric provides you with excellent service, ensuring that everything is taken care of each time you come. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

Good service but the wait was 3 hrs. The appointment time was not honored. I was told they were going to wash my car when done but they didn’t. Also some one should remove the seat plast More

by Paty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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September 21, 2023

Service Advisor, Jack was professional and was kept updated regarding my Vehicle. Thank you keep up the good work!! More

by carolinski62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
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Sep 24, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Jack provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Squeezed me in at the end of the day and got me out quick. Waiting area has cold AC so it was a great experience. More

by Jason.tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Report | Print
Sep 23, 2023 -

Round Rock Nissan responded

It's wonderful to hear that we were able to accommodate you by squeezing you in at the end of the day and providing quick service. We appreciate your business and look forward to assisting you in the future.

September 20, 2023

I was warned about being ripped off for repairs by a dealership. However, had some promotional coupons that helped and the service and attentiveness to my concerns were wonderful! More

by Janie.wilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Sep 23, 2023 -

Round Rock Nissan responded

It's great to hear that your experience at Round Rock Nissan was positive despite concerns about potential repair costs. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

My advisor was AJ. He was very helpful in assisting me with my vehicle maintenance . More

by trclea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Sep 19, 2023 -

Round Rock Nissan responded

We are thrilled that AJ provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 16, 2023

The team in the service center are always nice and upfront about expectations and estimated wait times, I always end up satisfied with their services. More

by Dadel89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Sep 22, 2023 -

Round Rock Nissan responded

Thank you for your kind words! We're delighted to hear that you consistently have a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 16, 2023

Fast service and friendly advisor. I would recommend Lynne, she was great to work with. More

by Pdbayer64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Sep 19, 2023 -

Round Rock Nissan responded

That's great to hear! We're so glad Lynn was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 15, 2023

Great service, excellent personal. I was told how long the service would be and what the cost was before hand. More

by vergieshelton@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Plaske
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Sep 19, 2023 -

Round Rock Nissan responded

We appreciate your feedback and are pleased to hear that you had a transparent and honest experience with us. Our commitment to providing straightforward and clear information is a top priority. We believe that open communication is essential in building trust with our customers. Thank you for choosing Round Rock Nissan!

September 14, 2023

Lynne Drummond is an excellent service/parts rep! I feel she always looks out for me and helps me keep my car running & safe! More

by Txwebgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Sep 22, 2023 -

Round Rock Nissan responded

Thank you for your kind words about Lynne! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

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