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Round Rock Nissan

Round Rock, TX

4.6
780 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 780 reviews

August 23, 2023

Round Rock Nissan has always been my go to spot for my personal vehicles. Although several of the Nissan stores are owned by the same company, It's the only Nissan dealership in the area I will go to and More

by Ra8rgrl78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Rafael, Jack & Brandon
Sep 14, 2023 -

Round Rock Nissan responded

Thank you for choosing Round Rock Nissan! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

August 23, 2023

Lynne knows her craft and trade. Extremely proactive in her presentation and interaction. Giving Lynne an A+ for knowledge of her trade and customer service skill. More

by tomj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Sep 06, 2023 -

Round Rock Nissan responded

We are thrilled that Lynne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 23, 2023

I love them. They work hard to meet your needs and will listen to what you want. There’s also no pressure. More

by sbhatice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Sep 06, 2023 -

Round Rock Nissan responded

Thank you for the Five-Star review and for choosing Round Rock Nissan. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 22, 2023

They are only focused on how to make more money. Very poor customer service. Rep was rude. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nik Filipek
Aug 24, 2023 -

Round Rock Nissan responded

Hello, We’re unable to locate any recent visits by an Al or name beginning with Al. Thank you for bringing this to my attention. I apologize that your experience it the customer service rep was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Luis Cruz - Service Director, lcruz@roundrocknissan.com and 512-244-8500

Aug 25, 2023 -

Al responded

Hi, on Tuesday the 22nd at 8:00 am I came in to do your dealership in round rock to do an oil change.

August 22, 2023

I needed to have my oil changed and my tires rotated as well as an inspection. When I called Eric worked with me to get a time that was convenient. I am always happy with the service at Round Rock Nissan. More

by joyfulservant416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Sep 14, 2023 -

Round Rock Nissan responded

Round Rock Nissan appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

August 19, 2023

Customer Service was Awesome & service was done in timely manner .I was told 2hr wait,barely waited 45 mn More

by Lady G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Sep 01, 2023 -

Round Rock Nissan responded

Thank you for choosing Round Rock Nissan! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 17, 2023

Very nice and courteous service representatives. Serviced my car in a timely amount of time. More

by Dianachotesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P. J.
Aug 23, 2023 -

Round Rock Nissan responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 16, 2023

I worked with Jason during my online purchase. He was extremely helpful and friendly. I am incredibly happy with my purchase. When I picked up my vehicle it was a fast process. I was in and out in More

by michael-bryon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 18, 2023 -

Round Rock Nissan responded

We're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle.

August 16, 2023

The best experience I’ve ever had buying a car. I’ve already recommended Jose in the dealership to several people. More

by hollaway.mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CJ Dudley, Jose Rivas
Aug 18, 2023 -

Round Rock Nissan responded

We're glad you had such a wonderful experience with us!

August 10, 2023

Excellent Service Everytime Staff is knowledgeable and courteous. I appreciate the Honesty! They let me know what is the problem with my car...how long it would take to repair it...and the Approximate c More

by mderosa175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 17, 2023 -

Round Rock Nissan responded

Thank you for choosing Round Rock Nissan! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

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