
Round Rock Nissan
Round Rock, TX
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Very disappointed with car service, work wasn't completed and was told to check back after it slowed down. What's the need to schedule an appointment if work can't be completed? Too many excuses for not get and was told to check back after it slowed down. What's the need to schedule an appointment if work can't be completed? Too many excuses for not getting job done. This is the second time this has happened, very frustrating 😤 More
Excellent service. Nice facility. Large inventory. Very knowledgeable sales and finance staff. Absolutely painless purchase and trade-in experience. Nice facility. Large inventory. Very knowledgeable sales and finance staff. Absolutely painless purchase and trade-in experience. More
Everyone was nice but my service was bad. I went in for an oil change. Waited 2 hours. They told me at checkout they were short handed, which was no big deal. I was willing to wait. When I pu I went in for an oil change. Waited 2 hours. They told me at checkout they were short handed, which was no big deal. I was willing to wait. When I pulled off from the dealership, I noticed that my car was driving funny and smoking. Had to turn around and go back to the dealership. They took a look at it and turns out, who ever changed my oil didn’t drain out the old oil, so more oil just got put on top. They had to redone my oil change and new filter More
My service representative was awesome. I will recommend her to everyone I know. The service department is a very clean. Their service advisors are very knowledgeable and helpful. I will recommend her to everyone I know. The service department is a very clean. Their service advisors are very knowledgeable and helpful. More