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Round Rock Nissan

Round Rock, TX

4.6
779 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 779 reviews

June 09, 2023

I have done business with RR NISSAN for 25 years and they have done a good job overall in taking car of our vehicle needs. It's great knowing we can depend on them to get us back on our feet. We hope to cont More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jun 15, 2023 -

Round Rock Nissan responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 09, 2023

I wouldn’t recommend Nissan in general. I have a 2022 pathfinder and I’m already on my third fuel pump, the window doesn’t go up and down the AC doesn’t work and the rear wiper stopped work More

by tlmeyer1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
Jul 20, 2023 -

Round Rock Nissan responded

I apologize that your experience has been anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tming@roundrocknissan.com Brandon Ming General Manager

Jul 20, 2023 -

tlmeyer1984 responded

I put it under my name which is Tanya buchino however y’all automatically put it in your system under frank mlejnek who is listed as owner

June 09, 2023

These guys are accurate and superb keep up the good work on your experience and loyal customer satisfaction More

by johnny.owens1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jun 15, 2023 -

Round Rock Nissan responded

Johnny, we are so happy to read such a great review about Round Rock Nissan!

June 08, 2023

The service advisor was very helpful and informative. I was able to use a coupon, and the work wasn’t rushed. Advisor went over my vehicle report card and told me we’ll see you on next service. More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Romanowski
Jun 12, 2023 -

Round Rock Nissan responded

We're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

Noticed a clunking noise when I drove over bumps. Took car to dealership within 3 days of noticing sound. They charged me $3300 to replace parts & didn’t resolve the issue. I was also without my car More

by dhesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
Jun 14, 2023 -

Round Rock Nissan responded

Hello, thank you again for the opportunity to work with you on resolving this concern. We regret our initial efforts didn’t fully eliminate the chassis noise, but look forward to providing you with a solution you will be completely satisfied with. We value your business and look forward to making things right. Sincerely, Brandon Ming General Manager

June 07, 2023

Fast and friendly service. We come back next. Worth recommending to friends. Enjoyed the coffee. More

by aakmtony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jun 10, 2023 -

Round Rock Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Awesome! Everything was on time. Jack who assisted me was great and very pleasant. 😃 thank you More

by aziluap16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Dudley, Don Sanchez, David Lageson, John Walton, Scott Slonaker, Jeremy Hicks, Ben Henderson
Jun 10, 2023 -

Round Rock Nissan responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 05, 2023

Dream service happy and friendly people and speed and Accuracy. Comfortable waiting room even Chairs. outside to when you get some sunshine. More

by davidgolden365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jun 10, 2023 -

Round Rock Nissan responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2023

I’ve been buying vehicles at this dealership since they opened up in Round Rock! I give them an excellent rating!! The Service Dept. nvr lets me down! Excellent employees! More

by WarrenMickey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Jun 05, 2023 -

Round Rock Nissan responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

Great service. Great communication about my car’s needs. Easy to make an appointment online. More

by jbrooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jun 10, 2023 -

Round Rock Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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