Round Rock Nissan

Something Different I wanted something different after rushing into my last car..excellent service,no pressure, explanation of pricing was amazing. I'm excited about my n I wanted something different after rushing into my last car..excellent service,no pressure, explanation of pricing was amazing. I'm excited about my new car and new features More

Quick and easy Fast easy and painless. Definitely recomend working with Jonathan L. He was able to explain exerything and was there to assist me and my wife after th Fast easy and painless. Definitely recomend working with Jonathan L. He was able to explain exerything and was there to assist me and my wife after the sale. More

Excellent service and good bargain Ricardo (the sales agent) and Usman Khan (the finance officer) were really helpful and made the process very smooth. Got a good bargain in the end. Ricardo (the sales agent) and Usman Khan (the finance officer) were really helpful and made the process very smooth. Got a good bargain in the end. More

Excellent customer service They did exactly what they said and more. They got the deal done as quick as possible.Excellent negotiations skills.Very professional and polite . Kno They did exactly what they said and more. They got the deal done as quick as possible.Excellent negotiations skills.Very professional and polite . Knowledgeable as well. More

Used car buying experience I bought a car from Justin and it was a great experience from walking in the door to treat driving to walking out with the keys. I bought a car from Justin and it was a great experience from walking in the door to treat driving to walking out with the keys. More

Great during buy but horrendous after the sale Wow . . . and not in a good way. Utterly disappointed. After the sale service is nonexistent. Yesterday I finally received the cargo cover I paid f Wow . . . and not in a good way. Utterly disappointed. After the sale service is nonexistent. Yesterday I finally received the cargo cover I paid for in September when I bought the car. Needless to say many calls and texts to them since were ignored. I had been out of commission for a couple of back surgeries for several months but finally went to the dealership in person a few weeks ago to speak with management. The sales manager was pretty much unconcerned. Although I had copies of my texts with the salesperson--the few that had actually been responded to, which also included confirmation that he would provide a bumper protector as well to make up for the hassle, the manager did not look at them and simply refused to honor that agreement saying he had fired that person for this kind of thing. (WHY would you tell a customer that?!) The protector costs less than $100, so it really is the principle of the issue. He did order the cargo cover that was on the original sales paperwork, but it was the wrong color so then had to be re-ordered. Geez! Jim in the parts department got it squared away and has been the only person who did what he said he would do and in a competent and timely manner. By the way, this was all on top of them assigning my original temporary tags for such a short period of time that I had to go back to get another and then finally go back for the permanent license plate that came in only a day before it is required. This was very inconvenient to my home in Georgetown. I love my Murano but needless to say I won't be a return customer at this dealership. There are too many other options and ones that will appreciate their customers and strive to provide stellar service. More

Great Service Jarrod was great. I was able to drop my car off for maintenance with no hassle or pressure for other services. Everyone was really friendly. Jarrod was great. I was able to drop my car off for maintenance with no hassle or pressure for other services. Everyone was really friendly. More

Awesome Experience Bob Gross from sales and Khan from finance were awesome. Great experience from start to finish. Will be back next time I need a vehicle! Bob Gross from sales and Khan from finance were awesome. Great experience from start to finish. Will be back next time I need a vehicle! More

Service at Round Rock Nissan My salesperson was Robert (Bob) Gross. He gets more than 5 stars for me. I've never had a salesman offer to pick me up and to test drive the car I w My salesperson was Robert (Bob) Gross. He gets more than 5 stars for me. I've never had a salesman offer to pick me up and to test drive the car I wanted to purchase back to the dealership. Not only that he and the finance team made sure I got exactly what I wanted. I highly recommend anyone looking to buy a vehicle to visit Round Rock Nissan and ask for Bob. The service was awesome from beginning to the end. Many thanks to all of you! Excellent service! Dorothy Harris More