Round Rock Nissan

Quick and convenient I brought my vehicle in for an oil change and tire rotation. The service manger was polite. My vehicle was worked on and completed without a long wai I brought my vehicle in for an oil change and tire rotation. The service manger was polite. My vehicle was worked on and completed without a long wait. More

Excellent service, great vehicle Great communication with sales rep, fast process of documents and vehicle, totally happy with my purchase. Great selction of vehicles.Thanks for your Great communication with sales rep, fast process of documents and vehicle, totally happy with my purchase. Great selction of vehicles.Thanks for your service Justin Chavez More

They broke my AC when it was brought in for an oil change I brought my 2016 Nissan Quest in for an oil change and to check the fluids as it was running a little hot. After an hour the service manager (Lynn) c I brought my 2016 Nissan Quest in for an oil change and to check the fluids as it was running a little hot. After an hour the service manager (Lynn) called me and said they wanted to drain the antifreeze to look for an air bubble that would cause the problem. After waiting 7 hours I finally received a call to pick up my car and the problem was resolved. After checking out and paying my $200 bill and receiving a inspection report that everything on my car was functioning properly I went to start it and drove around the block and my AC did not work. I then brought the car back and they said they were super sorry and would get it fixed asap and got me a rental car for the night. The next day Lynn called me and stated the part that needed replaced was not a factory part and it was not under warranty and the bill was $515.00 on top of the $200 I had already paid. I told her that would not work as they were the ones that broke the AC (there was never an issue before) She then called me back with the Dealership manager who said they would discount it to $450 and when I said that was crazy he said then I wont discount it at all. It was by far the worst I have ever been treated by any dealership in my life. After arguing with him for a good twenty minutes he said he would discount it to $275 just to make me go away. Keep in mind this was to replace two Oring that cost him $8.00 (he confirmed the cost) After all of this I just paid the $275 as we needed the van for a trip the next day and the van was still running hot. So I paid $475 for an oil change to be done to my van, nothing else was different from when I initially brought it in. They are absolute crooks here at the service department and their management is more worried about making money than treating the customer right. More

Amazing experience!! I definitely loved the service I got when I went in! I was seeking to trade in the car I was in due to me no longer feeling like it was a safe car for I definitely loved the service I got when I went in! I was seeking to trade in the car I was in due to me no longer feeling like it was a safe car for me to drive. Jose Rivas was really helpful and found me a car that I absolutely love and made the process as easy as possible. He assured me that I can still trade in my car with the problems it had and found something that remained pretty close to what I was paying monthly. When I was feeling unsure, he reassured me that I'd be getting a better safer car for a reasonable price and made me feel more confident in my purchase, especially with this being my first time getting a car solely under my name. We talked on the phone the day before and he had everything set up for me by the time I came in. He even went out of his way to come in on his day off and work with me to ensure I got a better car than the one I was in. When it came to the paperwork, CJ was extremely helpful! He answered all the questions I could possibly have about financing and walked me through the whole process. I didn't walk away not knowing everything I could about my purchase and it really made me feel confident about it and what I was paying month to month. He went through each warranty option and compared each one so I could make an informed decision about what coverage I wanted. Definitely a great team and I'd highly recommend them! More

Nissan Service My experience with Round Rock Nissan was a great - fast in coming up with a deal for me - friendly and fast service - would recommend them to my famil My experience with Round Rock Nissan was a great - fast in coming up with a deal for me - friendly and fast service - would recommend them to my family and friends More

Great experience. Fantastic inventory and quality customer service. Pricing was reasonable and the entire buying experience was fairly smooth. Jose in used cars was acc Fantastic inventory and quality customer service. Pricing was reasonable and the entire buying experience was fairly smooth. Jose in used cars was accommodating to multiple vehicle test drives and was very polite and efficient. More

Great Experience purchasing a used car Don was outstanding and a great to deal with. I wanted to get in and quickly and he made it happen. We will return in the future. Don was outstanding and a great to deal with. I wanted to get in and quickly and he made it happen. We will return in the future. More

Excellent car purchase experience Jim Hangval was very helpful. I did a lot of research online, so I knew what my trade-in was worth and the value of the car I was trading for. Jim ga Jim Hangval was very helpful. I did a lot of research online, so I knew what my trade-in was worth and the value of the car I was trading for. Jim gave me a very good offer right away and was very accommodating to meet my special requests. More

Round Rock Nissan made our day. Dealerships are usually intimadating when it comes to buying a car. Ricardo walked us through the whole buying process and made the whole experience v Dealerships are usually intimadating when it comes to buying a car. Ricardo walked us through the whole buying process and made the whole experience very pleasant. Ricardo was very knowledgeable and very friendly. More

It was an awesome experience Round rock Nissan is great place to get a car. I got my first car there and now I just got a truck. I would recommend my family and friends to go ther Round rock Nissan is great place to get a car. I got my first car there and now I just got a truck. I would recommend my family and friends to go there. The team is great and they will work with you. They really know there information and the vehicles. More