Round Rock Nissan

Excellent customer service, remarkable attention to detail I want to take time to say something about the salesperson we dealt with..Justin Chavez has excellent customer service skills, our car had just gone b I want to take time to say something about the salesperson we dealt with..Justin Chavez has excellent customer service skills, our car had just gone bad & had a transmission issue so we needed a car ASAP..Justin made us feel at home, he took his time & advised us on the best way to purchase, he gave us 1000% attention.. & saved us time ..I would recommend him & this dealership to friends & family..a million thanks to Justin .. More

My Round Rock Nissan We always return to Round Rock Nissan because of the outstanding customer service we always receive. The whole team there is amazing and always treat We always return to Round Rock Nissan because of the outstanding customer service we always receive. The whole team there is amazing and always treat us with respect and go the extra mile. Thank you Jarrod and Jim for our new Midnight addition. We love it. See you in two weeks for the Frontier. Robbyn and Jerry Miller More

Quick, easy and painless! I hate going to car dealerships. Buying a new car is honestly my least favorite thing mostly because as a 23 year old I have no idea what I am doing. I hate going to car dealerships. Buying a new car is honestly my least favorite thing mostly because as a 23 year old I have no idea what I am doing. My fiancé helped me deal with the financial aspect because he has a better understanding of it works however every one of the employees we dealt with made sure that I compleatly understood everything. They could have easily ignored me and just talked to my fiancé since he knew what they were talking about. I'm so appreciative that they took the time to explain it all to me! The car selling business is heavilysaturated with sleazy salesmen and I never once felt like I was dealing with one there! It was great talking to honest people who didn't use cheesy sales tactics and boldfaced lies. Not only were they upstanding individuals and a pleasure to work with but the process was unbelievably fast! There wasn't a million counter offers and game playing and the car was ready very quickly! Great job guys! More

"Simply great" I've been a Titan buyer since 2004, usually at Gunn Nissan in San Antonio, this is my 5th one. After shopping around at Gunn and all the others in SA( I've been a Titan buyer since 2004, usually at Gunn Nissan in San Antonio, this is my 5th one. After shopping around at Gunn and all the others in SA(not one would help find what I was looking for), I decided to try Nissan dealerships around the state. I called Nissan customer service and I was referred to Round Rock, good thing because Jarrod Dozier took charge and found exactly what I was looking for. I'm a very tuff shopper & buyer, always looking for the best deal! Jarrod was able to do that, absolutely the best deal & customer service I've ever had. I will definitely return for my next Titan. Thank you Nissan! Earl San Antonio Tx More

Amazing!!! Everything from start to finish was phenomenal! Gil Garcia was our salesman last time we bought a car and we asked for him again because he made the p Everything from start to finish was phenomenal! Gil Garcia was our salesman last time we bought a car and we asked for him again because he made the process so smooth and hassle-free. More

met my expectations and value for my dollar Since we own a 2007 Murano and have had all of our maintenance at Round Rock Nissan 2009, we received an offer flier in the mail with an offer to trad Since we own a 2007 Murano and have had all of our maintenance at Round Rock Nissan 2009, we received an offer flier in the mail with an offer to trade our 2007 Murano for a new vehicle. I called to inquire and spoke with Jarrod of internet sales and then came into the Round Rock store to discuss a trade toward a new car. Jarrod discuss a trade with me and our 2007 Murano was checked for trade. From there we proceeded over the next several days and on March 31, I signed to purchased a new Murano. Jarrod was by far one of if not the most courteous and knowledgeable sales person I have ever dealt with and that spans ~ 50 years of purchasing cars. Between Jarrod and sales manager, Jim, we have one of the best experiences of our lives in the purchase of a vehicle. More

Poor troubleshooting skills. No resolution to an obvious is The first time I took my new Murano in to Round Rock Nissan, I just needed an oil change. I got the oil change, but they forgot to reset the "oil and The first time I took my new Murano in to Round Rock Nissan, I just needed an oil change. I got the oil change, but they forgot to reset the "oil and filter" light, so every time I started my car, I had to see that warning. I would have taken it back right away, but I was on a long driving trip. The second time I took it in, I needed another oil change, and my remote start [from the key fob] would rarely work unless I was right next to the car. I also reported a grinding noise, as well as the seat belt light that wouldn't go out even when the passenger seat was empty. They could not duplicate any of these problems. In fact, on the way back out to my car, I told the service agent to use the remote start. He did. When we got to the car, it had not started the car. His jaw hit the ground. I told him before I picked it up that their troubleshooting of the fob issue was not thorough, but he dismissed me with the battery was low. Pffft. I'll find another dealer to do my work for me. Don't take any car you need to this dealership for repairs. Upon reflection, every time I went into the service department, there was an agent on the phone with a customer who was not happy with the results of their work. This is NOT the place anyone should have any confidence in. More

Best salesperson ever!!! Best experience I have ever had at a dealership. Mainly in part to our rep. Andrea. My gf and I stopped by the dealership just to look, dreading the Best experience I have ever had at a dealership. Mainly in part to our rep. Andrea. My gf and I stopped by the dealership just to look, dreading the classic car lot hawks we knew would be locking us in their eyes for the future kill as we pulled into the thunderdome. What happened after that was nothing we would have ever expected- the best experience ever. Andrea, the salesperson was awesome. I don't have enough space to write about how great she is. I just know that there is only one person ever getting my business- ANDREA! THANKS!!! More

Buying Experience at Round Rock Nissan I just bought a Nissan Altima and absolutely love it! The whole buying experience at Round Rock Nissan was wonderful! My salesman, Gabriel, was a plea I just bought a Nissan Altima and absolutely love it! The whole buying experience at Round Rock Nissan was wonderful! My salesman, Gabriel, was a pleasure to work with and made the whole process very smooth and enjoyable. He is very professional and knowledgeable about their products. The entire staff at Round Rock Nissan was friendly and welcoming. I am definitely recommending them to all my friends and family and definitely would buy from them again! More

Great Experience Recently purchased a 2015 Murano from Justin Chavez at Round Rock Nissan! What a great experience. He gave us a great price for our car & at no point Recently purchased a 2015 Murano from Justin Chavez at Round Rock Nissan! What a great experience. He gave us a great price for our car & at no point did we feel like we were being haggled. He got all of our questioned answered for us & we left extremely happy with the car we wanted! We drove 2 & a half hours from San Antonio, on a Friday, in Austin traffic hoping for a good experience. Needless to say, they did not disappoint! Thank you! More