Round Rock Nissan

Buy a vehicle in one day Ricardo at Round Rock Nissan is no nonsense salesman. He is quick and efficient. He is personable and stayed with us the entire time. Our new vehicle Ricardo at Round Rock Nissan is no nonsense salesman. He is quick and efficient. He is personable and stayed with us the entire time. Our new vehicle is exactly what we wanted, Cliff Nicolas,finance manager,is equally efficient, quick,and personable. Thank you Round Rock Nissan for a great afternoon. We drove our new vehicle home More

Easy buying experience; honest folks Salesman Matt B. was nice to work with, and especially helpful with following up to resolve one issue after purchase. I would not hesitate to buy fro Salesman Matt B. was nice to work with, and especially helpful with following up to resolve one issue after purchase. I would not hesitate to buy from them again. More

Fantastic service at car selling Jarrod Dozier was a excellent salesman and I recommend him to anyone buying a car. Round Rock Nissan was very professional and friendly sales staff. Jarrod Dozier was a excellent salesman and I recommend him to anyone buying a car. Round Rock Nissan was very professional and friendly sales staff. More

Horrible Service! The transmission on my Altima went out while in Amarillo Texas. I took it to a local dealer and the replaced it at no cost under the warranty. After d The transmission on my Altima went out while in Amarillo Texas. I took it to a local dealer and the replaced it at no cost under the warranty. After driving it back to Austin, I realized the car was still not right, so I took it to Round Rock Nissan. First they were trying to charge me for fighting the warring harness on the transmission and adding to transmission fluid. This was supposed to be covered under the warranty and was obviously Nissan's fault since they had just replaced the transition. After doing that work to the vehicle, the problem was still not fixed, so they tried to sell me a $450 O2 sensor. After trying to explain to them that this problem started as soon as I got the vehicle back from getting the new transmission and that I shouldn't have to pay anything since it was their fault it was wrong. Luis went on to tell me how it was not their fault, and there was nothing wrong with the transmission or the way it was installed. I told him I was going to come get the car, and he started telling me I was going to owe them for the transmission fluid they put in. I told him I was not paying, and was going to call Nissan corporate if the tried to charge me when I got there to pick up the car. When I got there Luis literally threw the key to the car at me, not joking. However, he did not charge me. When I took the car to a local mechanic, it took him 5 minutes to fix it. All that was wrong was the air intake was left lose. Luis was just trying to up sell me. He is very dishonest and rude. Do not trust him or Round Rock Nissan! More

Purchased car with Jared I just purchased a car here and it was my fist time working with a dealership. I feel so lucky to have been working with my Salesman Jared. I felt so I just purchased a car here and it was my fist time working with a dealership. I feel so lucky to have been working with my Salesman Jared. I felt so comfortable and was completely taken care of. He is great! Thanks More

Awesome Experience I was searching for a new vehicle but not quite sure what to buy. Gene Flowers was very patient and thorough when explaining and showing me several di I was searching for a new vehicle but not quite sure what to buy. Gene Flowers was very patient and thorough when explaining and showing me several different cars. I ultimately ended up with a loaded 2016 Altima! I love it! It is very spacious and has more than I could have ever hoped for! If you are looking for a comfortable experience then I would go to Round Rock Nissan and make sure you ask for Gene Flowers. He makes the car buying experience awesome and he is very professional and knowledgeable. More

Buying my vehicle was quick and easy. The salesman, Gene Flowers was Curtiss and informative. It was a pleasure working with him. The finance manager was also very helpful but I cannot r The salesman, Gene Flowers was Curtiss and informative. It was a pleasure working with him. The finance manager was also very helpful but I cannot remember his name. More

cool guy I'm not a normal guy. I'm pretty fun to be around, ron muskeyvalley was best. He made my test drive fun and exciting. He kept me laughing and we fed o I'm not a normal guy. I'm pretty fun to be around, ron muskeyvalley was best. He made my test drive fun and exciting. He kept me laughing and we fed off each others jokes. I felt like I wasn't buying a car but I was buying my youth back. Round rock nissan he is a keeper More

Service report battery at 50% -they didnt check the water le I went in for $14.95 oil change and was hoping for a sincere 29 point inspection. If the battery is at 50 % I would think the service personnel would I went in for $14.95 oil change and was hoping for a sincere 29 point inspection. If the battery is at 50 % I would think the service personnel would check the battery water level as one of the 29 points of inspection. More

Stranded Nissan Customer of New Vehicle We have owned a Nissan vehicle of some type for 18 years, and have never taken it in for anything other than an oil change, new brakes, or basic servi We have owned a Nissan vehicle of some type for 18 years, and have never taken it in for anything other than an oil change, new brakes, or basic service. We bought a brand new Nissan Armada (over $50K) vehicle from Round Rock Nissan. The care has repeatedly been in the shop since we purchased it. Every time it is returned, the problem is not fixed. It is an electrical issue in which the vehicle shakes, turns on/off randomly, and smells like an electrical fire. They cannot even get the car to turn on since the last time it has been towed. I'm a 38 year old female and have been stranded several times over an hour away. The vehicle is a true safety concern and has remained in their shop. They won't let us trade it in for another one but will not return the vehicle to our family for safety reasons. They even said they wouldn't take it as a trade in because they feel it is too dangerous to sale to another family. It has been at their shop 20+ days over the last month and we are paying a hefty car payment on a vehicle we cannot drive. Further more, they do not have a diagnosis and will not tell us a date we we be able to get a diagnosis. After 18 years of being an avid Nissan fan, recommending to others, etc. I'd highly recommend you consider your options elsewhere. More