Round Rock Nissan

Nice People We got a good deal on the car I got. The people were really nice. I would really recommend this dealership. I'll definitely come back to get another c We got a good deal on the car I got. The people were really nice. I would really recommend this dealership. I'll definitely come back to get another car. More

Friendly people, awesome service The people here are really friendly and helpful. Jeff especially. He's helped me get the best deal for my car. The one I got from them is my first car The people here are really friendly and helpful. Jeff especially. He's helped me get the best deal for my car. The one I got from them is my first car and i'm really happy I got it from them. More

Great Service I had a great service at Round Rock Nissan. The sale person and management at this location made me and my wife feel like we were with friends and fa I had a great service at Round Rock Nissan. The sale person and management at this location made me and my wife feel like we were with friends and family very comfortable. Also the finance department help us get approved with low interest. So for those out there who think that they don't have a chance at a new vehicle. Please give Round Rock Nissan a visit. They are the greatest . Thank you Round Rock Nissan Sincerely The Rodriguez Family More

EXCEPTIONAL! The BEST car-buying experience EVER! Round Rock Nissan gets an A+++! From the beginning when we were connected with Ben Henderson, and when going through Finance with Khan, and when being Round Rock Nissan gets an A+++! From the beginning when we were connected with Ben Henderson, and when going through Finance with Khan, and when being presented with our 2 newly purchased vehicles at the end by Ben, it was truly the BEST car buying experience we have EVER had! We can truly say without a doubt that Ben Henderson is truly the BEST at what he does as he is not just there is sell cars, he is there to help the customer...and to help do whatever he can to make sure that the customer is happy. That is exactly what Ben Henderson did! Ben went well above and beyond what we would say any car salesperson has ever done for us. Instead of just saying "no", he would say "I will check" or "let me see what we can do". Ben and others there at Round Rock Nissan left no stone unturned. When coming to the dealership, we initially came to trade 2 vehicles for 1, but when we found that would not work out, Ben did whatever he could do and presented all the options to us that he could possibly offer. Ben was very understanding and could really relate to our situation, and we greatly appreciated his care and consideration. Ends up, Ben worked with the fantastic finance team to get us into 2 Altima’s...and not just any Altima...the ones we "really" wanted, because we want these to be the cars that we will enjoy for a long long time! Ben was AMAZING! He was personable, patient, caring, had a continual pleasant, kind demeanor, and he truly "worked" to help make something work out for us that we were incredibly happy with! When we say he “worked”, he truly did! In fact, for 3 days, he did whatever was needed to make sure that this process went as smooth as possible and that we got into the vehicles that we wanted. The time and effort that Ben invested is truly appreciated and will never be forgotten! We cannot say enough good about our experience at Round Rock Nissan, and even more, about Ben Henderson. He deserves high praise and recognition for his steadfastness and exceptional customer service skills and positive, hard-working attitude and demeanor that never waivered! Ever step of the way, Ben kept us informed through the process, never leaving us "hanging" and he gave us the true confidence that he would go the extra mile to help us and we would be well taken care of...and we were! We will most definitely be coming back to Round Rock Nissan for further needs/business let alone, we are firm believers in giving referrals and we will definitely be referring anyone we know who needs a car, to RR Nissan! We also want to recognize Tony and Khan for all of their outstanding assistance and their friendly, cordial, kind demeanor and all of their assistance to do whatever they could to help us! We are in the Customer Service business, and when we "receive" Exceptional Customer Service, it really stands out to us and it makes us come back and give our business again. We had a somewhat "unusual" request for a certain type of tires that we preferred on the vehicle. Ben and Tony went out on the lot and started looking at every single vehicle out there to see if they could find the tires we preferred! Never had we had someone go to these lengths to do this for us. This is another example of them going "above and beyond the call of duty" to do whatever the customer was requesting. We will never forget this as this just added to the exceptional impression and service we received. A huge "Thank you" to everyone there who helped us, but again, to Ben Henderson who we would nominate him to be the "Outstanding Salesman of the Year"!! Sincere gratitude to Ben Henderson and everyone at Round Rock Nissan! You have made us very happy Nissan customers! We will be back! So for anyhow else heading to Round Rock Nissan...just ask for Ben Henderson and you will be in the best of care! With sincere appreciation, Bryan and Patricia Blodgett More

Easy Purchase of Nissan Leaf When looking for a Nissan Leaf, I checked all the major dealerships in Austin. Round Rock Nissan was by far the cheapest around when it came to Leaf's When looking for a Nissan Leaf, I checked all the major dealerships in Austin. Round Rock Nissan was by far the cheapest around when it came to Leaf's. Upon filling out the online interest form, Jerry was quick to respond and answer any questions I had about the vehicle. On the day of the purchase of the vehicle Jerry made sure that the entire process went smoothly. Usman made financing the vehicle painless as well. Definitely consider Round Rock Nissan for purchasing your Leaf. More

Great experience getting a new car! Excellent selections;friendly staff;welcoming;cleanly. I had nothing but a great experience getting a new car. Dealer was great. Will be a return c Excellent selections;friendly staff;welcoming;cleanly. I had nothing but a great experience getting a new car. Dealer was great. Will be a return customer. More

Internet ad did not reflect the real inventory First of all the Sales Man did a good job for the support we perceived he was getting. We ask about the Marano advertised and was told that was a "ty First of all the Sales Man did a good job for the support we perceived he was getting. We ask about the Marano advertised and was told that was a "typo"! We drove the car and was delighted with the car. We ask for an Itemized cost of the car including all charges delivered. They came back with a price 2K over the advertised price. We ended up after a couple of days accepting a "suitable model " for the price of the car we wanted. Had we not been in need of an auto at the time we would have shopped around more. We enjoy the car but it already has issues. More

Service Department has been declining for months Finance manager that sold me the extended warranty and tire protection was very misleading about what it covered, caveat emptor, I should have asked Finance manager that sold me the extended warranty and tire protection was very misleading about what it covered, caveat emptor, I should have asked for everything coming out of his mouth in writing. Got overpriced extended warrant and no tire coverage I just spent $750 for new tires because 4 tires with 20,000 miles separated all at the same time..I have purchased 4 cars from this dealership and service has been very good. Wife was driving our latest purchase ( with all this wonderful added warrant coverage) and noticed something hanging down from underneath the vehicle. She felt that it might have been a safety issue and took it too the dealership. They told her they were busy and did not have time for her. Make an appointment and come back in 2-3 days. Didn't even have the courtesy to take a quick look to say leave it or drive it. When wife complained Service Manager response was "Sorry you feel that way>" More

Excellent, professional customer service I had actually been working with Tom Peacock Nissan to buy a Versa Note SR with a tech package (very hard to find). Had an awful experience with them- I had actually been working with Tom Peacock Nissan to buy a Versa Note SR with a tech package (very hard to find). Had an awful experience with them--typical car dealer stuff: lying, leading us to believe something that isn't true and then are nowhere to be found when we realize we have been misled. The only other dealer that had the car I wanted was Round Rock Nissan. We dealt with them over the phone and online to get all my paperwork together for financing. Then we drove from Houston to pick up the car. The experience was WELL worth the 3 hour drive - seriously! They were so professional and upfront about everything. The whole process was very transparent and I felt 100% comfortable with everything. They also gave us a great and very fair deal. I would 1000000% recommend this dealership, even if it is far away - it will WELL worth the time! More

Courteous Service We drove from out of town to test drive a used SUV. Jerod was ready to meet us and stayed late to answer all our questions. Very courteous, not push We drove from out of town to test drive a used SUV. Jerod was ready to meet us and stayed late to answer all our questions. Very courteous, not pushy, and willing to work with us on our trade-in. The entire sales and finance team were a pleasure to work with. More