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Round Rock Nissan
Round Rock, TX
817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 817 reviews
July 22, 2015
Diagnostics for my AC If I could give this service department 0 stars I would. I made an appointment on Monday, July 20th,2015 for Wednesday July 22nd at 8 o' clock on to h If I could give this service department 0 stars I would. I made an appointment on Monday, July 20th,2015 for Wednesday July 22nd at 8 o' clock on to have my truck's AC issue, I drop my truck around 745 am and they suppose to run a Diagnostics and tell me what is the issue, he told me it would take about 2 hours, the name of the ADVISOR is Paul. I drop the truck off and had them drive me to work and to wait for it thinking it would have had a diagnosis in a few hours. 6 hours later and multiple times on the phone, waiting on hold for over 45 minutes each time, of course no one picks up the phone, I keep getting the recording the times, dates, hours and stuff about the service, I am on the phone trying to get in touch with Paul and nothing. Never received a call for an update, diagnosis or ANYTHING. When I finally spoke with Paul (about 1:50 pm) he just overlooked the fact that he never called me or anything and he even told me, we marked your vehicle different than when people wait for their cars in the lobby/waiting area. you more than welcome to come and get your truck if you like, or just wait until we have time to see your truck, it could be today or tomorrow, WORST CUSTOMER SERVICE EVER. STAY AWAY FROM PAUL . I bought this truck from this dealer ship and I want to keep been a loyal customer, but after this issue, I doubt it ..thank you Paul in the service department at Round Rock Nissan. More
by Loyal client
Employees Worked With
Paul
July 21, 2015
Awesome! This was such a smooth process, Ray made everything so simple! This is by far the best sales person that I've worked with! I'm so excited for my brand This was such a smooth process, Ray made everything so simple! This is by far the best sales person that I've worked with! I'm so excited for my brand new car! More
by itsamberd
Employees Worked With
Raymond Malkiewicz
July 21, 2015
Really nice car I am thinking of buying a new car. Ray showed me the Maxima. Impressed with this car in every way. Really liked the interior and design. It has featur I am thinking of buying a new car. Ray showed me the Maxima. Impressed with this car in every way. Really liked the interior and design. It has features that my current car doesn't. The horsepower was surprising. He answered all my questions and made the test drive fun. First class service as he picked me up from my work and let me experience the car firsthand. More
by MaximaFan
Employees Worked With
Raymond Malkiewicz
July 21, 2015
outstanding Raymond was our sales guy and he really explained features and benefits of an all electric vehicle. We were about to buy a used Leaf and Raymond call Raymond was our sales guy and he really explained features and benefits of an all electric vehicle. We were about to buy a used Leaf and Raymond called us and filled us in on the range of battery life of a used leaf. He was right and not once did he make us feel uncomfortable. Thank you for your professionalism. More
by HeidiLou
Employees Worked With
Raymond Malkiewicz
July 20, 2015
Great experience I recently purchased a high-quality pre-owned Toyota Corolla from Round Rock Nissan, and the entire experience was smooth and painless. My sales repre I recently purchased a high-quality pre-owned Toyota Corolla from Round Rock Nissan, and the entire experience was smooth and painless. My sales representative, Ben, was very down-to-earth, pleasant, and friendly, as was everyone else I interacted with there throughout the afternoon. The only thing I love more than my new-to-me vehicle is the great deal I got and refreshing experience I had. What a great group of people! More
by slozos
Employees Worked With
Benjamin Henderson, CJ Dudley
July 19, 2015
One Of The Best Car Shopping Experiences Called and talked to Cory the sales manager. I was looking for a 2016 GTR. I told him the price I was looking for and what I wanted to get for my 2014 Called and talked to Cory the sales manager. I was looking for a 2016 GTR. I told him the price I was looking for and what I wanted to get for my 2014 GTR. He was able to make the deal happen. Went in and Zain helped me with the purchase process. Easy! Financing also went just as good. I drove 200 miles passing up several Nissan dealerships. Anyone looking for a car should look them up. Great Job! More
by C.J. Saman
Employees Worked With
Cory Reedy
July 18, 2015
Very positive experience! Thank you to Jerry Crider, Brian Hart and CJ Dudley! Everyone loves a new car but few enjoy the car buying experience. Jerry and Brian listened to w Thank you to Jerry Crider, Brian Hart and CJ Dudley! Everyone loves a new car but few enjoy the car buying experience. Jerry and Brian listened to what I wanted/needed. Jerry asked additional questions along the way and I ended up a very satisfied customer. CJ handled all the finance paperwork. I have had experiences where the numbers on the finance paperwork are different than what was agreed upon at the sales table. This was NOT the case with CJ. CJ answered all my questions and explained every signature. Because of these guys I am now driving my third Nissan! More
by Becki
Employees Worked With
Jerry Crider, CJ Dudley
July 15, 2015
great experience Ray did a great job from start to finish! He is very professional, friendly, knowledgeable, and listened to our needs. He helped us find the right car Ray did a great job from start to finish! He is very professional, friendly, knowledgeable, and listened to our needs. He helped us find the right car that fit our needs and our budget. No pressure. Great experience and very thorough test drive. Gave lots of great detailed information. He went above and beyond what most sales people do. Love the photo he sent us of the new Altima with our son. Very good experience and we will be his customers again! I would highly recommend Raymond Malkiewicz! More
by BehrensRanchBunch
Employees Worked With
Raymond Malkiewicz
July 13, 2015
Friendly, low pressure dealership Our experience with Jerry was very easy. My husband had a 60 mile commute round trip to his employer Progressive insurance in South Austin and needed Our experience with Jerry was very easy. My husband had a 60 mile commute round trip to his employer Progressive insurance in South Austin and needed a fuel efficient car. His Kia Soul was costing us almost $400 a month (car payment + gas cost combined). We looked at a Nissan LEAF as it required no gas at all. Round Rock Nissan let us test drive the car for 3 days to make sure we were comfortable with the driving range. We leased the LEAF that night and have not looked back. Jerry got us an "extra" item for the car about 6 weeks later just as a "thank you" NICE! We now have put almost 10,000 miles on the car and have purchase another Nissan, a 2015 Murano from Round Rock Nissan - Thanks Jerry More
by UTHottie
Employees Worked With
Jerry Crider
July 11, 2015
Excellent Service Purchasing my new vehicle Round Rock Nissan was the best experience I have had at a car dealer ship. Ray was out standing in helping us find the car Purchasing my new vehicle Round Rock Nissan was the best experience I have had at a car dealer ship. Ray was out standing in helping us find the car that would be best for us. He made sure we could locate everything in the new car from how to get the gas opened to where lights and wind shield wipers are. He went over everything so we would have a great understanding of the car. I would recommend to anyone looking for a new vehicle to go to Round Rock Nissan. More
by 2015 new car
Employees Worked With
Raymond Malkiewicz
