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Round Rock Nissan

Round Rock, TX

4.6
777 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 777 reviews

February 15, 2025

The service is good and the customer service is good, but the waiting time is sometimes too long More

by ANA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANA, B
Feb 18, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 15, 2025

Nissan has continued to be my number 1 rated vehicle. Service, waiting area and friendliness of staff, vehicle cost, performance, reliance of vehicle and look, location is is perfect, easy access in More

by GizmoGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall names but was asked by 3 separate individuals had I been helped
Feb 18, 2025 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Very nice, good customer service, the wait time is to long for a oil change More

by Na
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
Feb 18, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Although they were short staffed today, the service was great. Thanks all! Great team work! More

by hi_denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hwy 35 Round Rock Nissan staff
Feb 18, 2025 -

Round Rock Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Customer service is amazing. Waiting area is good but was very cold. One lady had to put her gloves on. Maintance department worked fast today. More

by reggie2623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naaaaaaaaa
Feb 18, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2025

Easy dealer to work with. Online pricing matched the lot. Kelsey swooten was our sales rep and he did a great job getting creative and helping us get a great deal. Go see kels More

by higginsc512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Swooten, Rafael (sales manager?)
Feb 14, 2025 -

Round Rock Nissan responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Bought a used car from round rock Nissan this weekend. Drove it off the lot Saturday afternoon and by Sunday morning I opened the sunroof and realized it won't close anymore. I was told there was nothing More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raphael
Feb 14, 2025 -

Round Rock Nissan responded

Hi Mr. Cary, I apologize for your having a concern with the sunroof on the vehicle you recently purchased from us. Please know it was not something we knew about beforehand, and why we offered to assist with the concern by having you bring it back to us to diagnose and verify what’s needed to restore its operation. I regret we couldn’t accommodate your request for us to pay for the quote you were provided by a different facility and hope our explanation of being a goodwill repair it was necessary for us to acquire parts and pay for labor at our internal rates. Again, Please reach out if you would like to schedule a time to bring it in for us to help. I can be reached at 512-244-8500 or tming@roundrocknissan.com. Sincerely, Brandon Ming – General Manager Round Rock Nissan (512) 681-4875 tming@roundrocknissan.com

February 12, 2025

Had a great experience shopping for a new car with Henry. No pressure which was rare and appreciated. High rate for Henry. More

by brazilmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
Feb 17, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

The staff here is very professional and friendly. Darrien was always very helpful every time I have gone there for servicing. Darrien explains everything in advance and gets the work done on time More

by M.shibashis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrien
Feb 12, 2025 -

Round Rock Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darrien here at Round Rock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

The dealership and the employees have been real helpful in many ways. The staff is real good and service department has treated me excellent. More

by Kevin P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya in sales, M.J in management, Woe in service, Robert in service
Feb 12, 2025 -

Round Rock Nissan responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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