Round Rock Toyota

Knowledgeable, kind, considerate dealer interaction. Clean and welcoming lobby my dealer made sure I got something to eat when I mentioned my blood sugar was low Clean and welcoming lobby my dealer made sure I got something to eat when I mentioned my blood sugar was low More

This is one of the cleanest dealerships around, most everyone is friendly and helpful. I just wish they had more comfortable places to sit. everyone is friendly and helpful. I just wish they had more comfortable places to sit. More

Super efficient and clean. Les was the best at explaining our options and answering all our questions! Les was the best at explaining our options and answering all our questions! More

Our experience could not have been more pleasant. Everyone was friendly and helpful. When we met Kaden Sticer , from then in our path was smooth. He is friendly, helpful, professional, and went out o Everyone was friendly and helpful. When we met Kaden Sticer , from then in our path was smooth. He is friendly, helpful, professional, and went out of his way to help us with various things about the car ‘s technology especially. Kaden helped with phones and the car and the technology of the screen on the dash. We drove away feeling confident we could manage because of his help. He helped with financial matters too. His manner was always kind and yet professional. We really enjoyed working with him. More

I had an excellent experience at Toyota in Round Rock. Alex S. was super helpful throughout the whole process. Overall I had a great, low pressure, buying experience. The person I worked with in finance w Alex S. was super helpful throughout the whole process. Overall I had a great, low pressure, buying experience. The person I worked with in finance was also excellent! More

Great sales and management only problem internet was really slow which process slowest ever at time of signing final paperwork really slow which process slowest ever at time of signing final paperwork More

Jose Martinez was the financial rep who helped to finalize the purchase of 2022 Toyota Corolla Cross on 12/22/23. His assistance with our purchase was very helpful and informative. Jose never made us finalize the purchase of 2022 Toyota Corolla Cross on 12/22/23. His assistance with our purchase was very helpful and informative. Jose never made us feel rushed during the transaction and answered all of our questions and concerns. Our total experience with Round Rock Toyota was exceptional and we will continue to have service on our new purchase and refer interested buyers whenever possible. More

This is the fifth car I have purchased from RR Toyota, and I was replacing a RAV4 that had been totaled by my insurance company, USAA. I have always been satisfied with sales and service in RR although I and I was replacing a RAV4 that had been totaled by my insurance company, USAA. I have always been satisfied with sales and service in RR although I live in Austin, and I knew exactly what I wanted. Wendy Pham responded to my online inquiry and assured me that just what I wanted was on the lot and emailed a couple of times to set an appointment. I don't think Ms. Pham read my emails closely, was interested only in getting me to come in. When I arrived, there was no salesperson prepped to talk with me nor were there any cars fitting my need available. I was very annoyed--angered actually--by Ms. Pham's performance. I eventually was assisted by Alejandro Villacorta who was diligent in trying to find a car that suited me. He was very knowledgable and courteous showing me what was on the various lots that might work or perhaps what might be brought in from another dealership. He suggested other possible options including an EV. He spent hours with me and never lost patience before I finally settled for a car that met all my requirements except for color. I appreciated his efforts very much and would tell a friend going to the dealership to ask for Alex. I do not recall the names of any other employees. I paid cash so did not have to deal with financing. More

Purchase process was surprisingly not painful :-). Sales person was very helpful. Negotiations of final purchase price was not overly drawn out as I had experienced elsewhere. I was surprised that eve Sales person was very helpful. Negotiations of final purchase price was not overly drawn out as I had experienced elsewhere. I was surprised that even when I got to finalize the purchase with the finance person it was not painful as I had dealt with other dealerships. Finance person was attentive and pleasant This is my first time purchasing from Round Rock Toyota and I will be a return customer for future purchases. More

Super buena la atención al cliente el vendedor estuvo al tanto de todo en todo momento tanto de todo en todo momento More