Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Round Rock Toyota
Round Rock, TX
440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 440 reviews
September 29, 2023
Everyone I met, from front desk receptionists to sales to finance, was great! Buying a car is not a fun experience, but this dealership seems to work hard to earn your business and make it as positive as pos finance, was great! Buying a car is not a fun experience, but this dealership seems to work hard to earn your business and make it as positive as possible. Kudos to the receptionist who greeted me the next day with “Welcome back!” when I brought my old car title in. That was a very validating interaction, and I am embarrassed that I don’t remember her name. Kaden, our sales rep, was attentive and he worked hard to get us the car we wanted. Finally, Grant in finance shared options but was not pushy. That means a lot! At our age, we have bought many cars through the years. I wish all our experiences had been this pleasant. This is the 4th new car that we have purchased from the Round Rock group (Hyundai, Toyota, and Honda). That tells you what you need to know. More
by 2oldladies
Employees Worked With
Jonah, Kaden, Grant
September 14, 2023
Service was excellent! ! Ke’hmer did an excellent job!! She answered all my questions and I felt comfortable with my decision asked on her knowledge. ! Ke’hmer did an excellent job!! She answered all my questions and I felt comfortable with my decision asked on her knowledge. More
by dausteryp
Employees Worked With
Ryan Scheffer, Gilbert Gortarez, Bruce Fluet
September 11, 2023
Got the car I wanted, but obviously they tried to lowball me on my trade in and sell additional options which were not installed at a time of sale. Negotiated to relatively reasonable price. Some minor probl me on my trade in and sell additional options which were not installed at a time of sale. Negotiated to relatively reasonable price. Some minor problems like tire stem caps missing and subpar "detailing" that took them at least an hour. More
by Sergii K.
Employees Worked With
Grant Hong, Arik Sichevoi, Jonah Williams
September 03, 2023
El sr Alex villacorta muy atento y amable con los clientes , te recomiendo si vas a comprar un auto te acerques a el , el té dara el mejor servicio y atención en tu compra . clientes , te recomiendo si vas a comprar un auto te acerques a el , el té dara el mejor servicio y atención en tu compra . More
by Pedromartinez410
Employees Worked With
Alexandro villacorta
September 02, 2023
They were honest, attentive, respectful, thorough in their explanation of the car features, and the sale and closing processes. They kept me updated every step of the way. They made buying a car a pleas their explanation of the car features, and the sale and closing processes. They kept me updated every step of the way. They made buying a car a pleasant and non stressful experience. More
by jld215
Employees Worked With
Phil Viniegra, Randy Sanchez, Tom Hessey
September 01, 2023
I enjoyed working with Melissa, Ron and Dave. I had a lot of questions and Melissa was patient and didn’t pressure me to by anything. Ron and Dave helped me on Melissa Day off work thru a proble I had a lot of questions and Melissa was patient and didn’t pressure me to by anything. Ron and Dave helped me on Melissa Day off work thru a problem I had. Round rock Toyota has a great team. More
by chad.lorenzen
Employees Worked With
Melissa Deleon
August 31, 2023
No pressure. We told them what we wanted and they delivered. Karim Bello was fantastic . We told them what we wanted and they delivered. Karim Bello was fantastic . More
by 8433872
Employees Worked With
Karim Bello, Ryan Scheffer, Sean Weaver, Gilbert Gortarez, Ashley Adams, Bruce Fluet
August 31, 2023
Melissa DeLeon patient and worked over a week to help me find a car Ron in sales. Helped me find a a car that was right and explained my concerns to management about a previous purchase. Dave in manageme find a car Ron in sales. Helped me find a a car that was right and explained my concerns to management about a previous purchase. Dave in management (floor?) genuinely listened and career when I explained my concern and got me in and out of there as fast as he could. THANKs AGAIN!!! More
by chad.lorenzen
Employees Worked With
Melissa DeLeon
