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Round Rock Toyota
Round Rock, TX
472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 472 reviews
April 24, 2020
"...on a mission to change stereotypical perceptions..." Purchased a 2020 Tacoma TRD Pro yesterday. My homework served me well especially my choice of dealership. GM Tracy Gurnett and her team are obviously Purchased a 2020 Tacoma TRD Pro yesterday. My homework served me well especially my choice of dealership. GM Tracy Gurnett and her team are obviously on a mission to change the worlds stereotypical perceptions of car dealerships. The sales person, Adam Fuller, treated my wife and I well. He was very professional, friendly and approachable. As a result, the transaction was very transparent. Advice to Buyers; Do the homework! Choose an honest dealership that values customers and choose a sales person you like. You cannot go wrong with Tracy and her team! Most importantly, ALWAYS treat people the way you want to be treated. More
by davidrobertsgtx
Employees Worked With
Adam Fuller, Stephanie Eld
April 18, 2020
Austin was great. Thank you for making the experience amazing! I drove three hours to get there and it was definitely worth it. Thank you again! amazing! I drove three hours to get there and it was definitely worth it. Thank you again! More
by joesteelman76
Employees Worked With
Austin Ricker
December 23, 2019
Very efficient, yet still friendly and professional. They never talk down to you like some service places. They trear you like you matter, especially while in their waiting room. They never talk down to you like some service places. They trear you like you matter, especially while in their waiting room. More
by Cinshepp2
Employees Worked With
Sean Weaver
December 20, 2019
Came in for my 8am appointment and had a short wait for a technician to acknowledge me. Then had the annual state safety inspection which was completed very fast. It was a pleasant experience. technician to acknowledge me. Then had the annual state safety inspection which was completed very fast. It was a pleasant experience. More
by phamel8344
Employees Worked With
Sean Weaver
December 20, 2019
Good customer service Customer service was excellent. Repair time fast. Sally who took care of me was very efficient, friendly, and went out of her way to accommodate me. Customer service was excellent. Repair time fast. Sally who took care of me was very efficient, friendly, and went out of her way to accommodate me. Hatchback on my 2013 Rav 4 would not open. Took in at 2 pm and a quick inspection was made to determine that a part needed to be ordered for the latch. Shuttle was provided and I was told part would be in the next day. At 8:30 the next morning Sally notified me my car was ready for pickup. Bill for parts and labor was over $800.00 which I thought was extremely high. Car was out of warranty, but only has 20,000 miles on it. I am a senior citizen who takes excellent care of her car. This is my 4th Toyota after being a Honda customer for a few years. Just a bit disappointed in Toyota quality since I have never had any maintenance repair cost on other Toyota cars other than battery replacement. Hopefully the quality hasn’t gone down and this was just a fluke. I recently moved here from Corpus Christi Tx. and a few of the car dealerships (not Toyota) now offer pickup and delivery of your vehicle for maintenance. This would really be a big plus for seniors like myself. More
by Susanelias
Employees Worked With
Sally
December 19, 2019
Absolutely great experience with patience that was unmatched. Kind and respectful of my time. Always made sure I was being taken care of. Very happy with my purchase. unmatched. Kind and respectful of my time. Always made sure I was being taken care of. Very happy with my purchase. More
by Rizojohn
Employees Worked With
Anthony
